As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, we keep the world working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
We are looking for a Senior Portfolio Manager to help guide and chart a course for Grainger's enterprise systems and application development so that Grainger continues to be the destination for "the ones that get it done". This expertise comes from a profound understanding of our customer and their needs, and how our products and services create value for them.
You will assume the overarching responsibility for supporting the IT leadership and organization in managing the entire lifecycle of IT investments and programs to achieve the enterprise goals. You will manage complex projects to help Grainger provide the tools to improve the customer experience throughout the customer's journey across multiple digital channels. This work tends to intersect into many IT and business teams, so it requires orchestration and influence. The Sr. Portfolio Manager will be a main contact for all team member questions and issues around IT projects. The Sr. Portfolio Manager will understand the business functions, including goals and strategies, industry trends, strategic partner relationships, executives and decision makers, and competitive position in the marketplace.
You will report to the Portfolio Director.
You Will:
- Orchestrate portfolio management processes throughout the lifecycle, including demand management, resource management, execution, and financial management.
- Identify and quantify the impact of decisions required to accommodate new demand. Understand the project ask, gather requirements and definitions, and dive into the root cause of the problem being solved including processes and potential business improvements and ensure all initial stages of the project are met (requirements, design, funding).
- Ensure project delivery, including coordination of ceremonies and issue resolution. Manage communication to all groups including your team, peripheral teams, and executive sponsors.
- Accomplish financial goals by getting approvals from business and IT partners through building a business case, describing value creation, submitting accurate monthly forecasts, managing the budget through forecasting requirements, analyzing variances, and initiating corrective action.
- Work with global, senior level leaders to help translate business strategies into technical project execution - operating at both the strategic level to manage team member expectations and perceptions.
- Interpret our challenges and recommend best practices to improve products, processes, or services.
- Lead others to identify creative solutions.
- Capture and voice the IT Portfolio Roadmap. Identify dependencies and conflicts and resolve them.
- Provide a consolidated list of requirements to engineering teams.
- Describe the value of the project via creation of a financial business case or other medium and highlight tracking to ensure value was captured upon project completion.
- Contribute to the achievement of customer, operational, project or service goals; work is guided by functional policies.
You Have:
- An IT and business background with financial acumen that enables you to guide an engagement and interact at the highest levels of the enterprise.
- The technical depth, business experience and financial understanding to easily communicate the benefits of your work.
- Familiarity with the development process, and how injecting value and economic discussions can help accelerate plans.
- BA/BS in Computer Science or similar subject or equivalent experience.
- 8+ years in IT product or portfolio management or project management.
- Experience managing large IT bodies of work from ideation through delivery.
- Experience operating in an Agile/scrum context.
- Solid ability to translate technical verbiage into easily understandable language for non-technical audiences.
- Oversee dependencies across the programs within the portfolio; identify and reduce risks or promote the escalation of such.
Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.
- Paid time off (PTO) days and 6 company holidays per year.
- Benefits starting on day one, including medical, dental vision and life insurance.
- 6% 401(k) company contribution each pay period with no personal contribution required.
- Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education and more.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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