Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Overview:
We are on a transformative journey, evolving our business through agility, innovation, and customer-centricity. We seek a visionary leader to help guide and shape this transformation as a key player in our Business Agility Underwriting Domain. This is a unique opportunity to lead the Policy Servicing Portfolio at the intersection of strategy, execution, and innovation.
As the Portfolio Leader, you will drive transformation and be a strategic thought leader, partnering with key stakeholders across the business to drive alignment and foster a product mindset throughout the organization. This role demands a blend of visionary leadership, product expertise, and agile execution capabilities.
Key Responsibilities:
- Strategic Leadership: Act as a thought leader in product strategy, drive the vision/roadmap for Policy Servicing, setting the vision for agile product ownership that aligns with the organization’s broader goals and market dynamics.
- Stakeholder Partnership: Build strong relationships with key stakeholders across the company, acting as a trusted partner to executives, technology teams, and other business leaders to ensure alignment on priorities and outcomes.
- Product Mindset Champion: Advocate for and embed a product-centric culture within the organization, emphasizing value creation, customer focus, and iterative development. Manage delivery of scope, partner with the Leadership Team and Business Sponsors to align on key functional strategic outcomes, Portfolio and initiative performance and funding/resource demand and allocation.
- Agile Transformation: Lead the organization’s ongoing agile transformation, driving continuous improvement in product development processes and promoting agility at all levels of the company. Participate to provide feedback, support, coaching, in sprint-and release plans together with Product Managers and Technology counterparts.
- Innovation and Thought Leadership: Stay at the forefront of industry trends and emerging practices in product development, bringing new ideas and opportunities to the organization.
- Team Leadership & Development: Mentor and inspire a team of Product Managers and Product Owners, fostering a culture of collaboration, accountability, and high performance. Lead by example in adopting agile practices and a growth mindset. Help oversee their respective agile teams and stakeholders to align priorities, remove roadblocks and secure resources. Work closely with IT and other Business counterparts to ensure resource alignment in support of Portfolio vision and roadmaps.
- Business Knowledge: Deeply understand the businesses that comprise GRS, their go-to-market strategies, their common opportunities to leverage scale, and their unique differences that are required to win in local markets.
- Outcome Ownership: Define and communicate clear, measurable outcomes (OKRs) for product teams and set an ambitious digital portfolio strategy, ensuring they are aligned with strategic business objectives and customer needs.
- Customer Centric: Partner with Design Team to ensure customer-driven design is prioritized, considering user pain points from usability test results and market industry knowledge to deliver a well-positioned product.
Why Join Us:
You’ll have the opportunity to make a significant impact on our organization’s future, working with a passionate team that’s dedicated to innovation, agility, and customer success. You’ll shape the way we work, enabling us to deliver world-class products while fostering a collaborative, forward-thinking culture.
If you’re ready to lead, inspire, and transform, we want to hear from you!
Qualifications:
- Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, etc.) and a minimum of 10 years’ experience in business, engineering, technology and/or consulting. Master’s degree preferred.
- High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
- Technical proficiency required to oversee quarterly & sprint planning and to have an informed, independent voice.
- Strong influencing skills to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business.
- Ability to influence a diverse group of stakeholders through strong leadership skills.
- Ability to coach and inspire both direct reports and matrixed teams.
- Comfortable with making decisions with some level of uncertainty in a fast-paced working environment.
- Excellent oral and written communication skills, ability to convey information clearly and concisely.
About Us:
This position may have in-office requirements depending on candidate location.
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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