Market Relationship Banker
Job Locations:
US-MN-Chanhassen | US-MN-Eden Prairie | US-MN-Victoria
Category/Function: Retail Banking Center
Position Type: Regular Full-Time
Requisition ID: 2024-15316
Workplace Type: On Site
Overview
Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.
Old National Bank is seeking a Market Relationship Banker for our Community Banking Center. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients.
Key Accountabilities
- Develop and grow client and prospective client relationships:
- Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.
- Cross sells products and services and refers to business product partners to ensure client needs are met.
- Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)
- Achieve Sales and Service Targets:
- Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
- Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
- Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.
- Operations Oversight:
- Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution.
- Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions.
- Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
- Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.
Qualifications and Education Requirements
- High School diploma or GED Equivalent
- Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus)
- Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
We are Old National Bank. Join our team!
