Also doing business as Shellpoint Mortgage Servicing
1100 Virginia Drive, Suite 125
Fort Washington PA 19034
Doing business as Newrez Mortgage in the states of Arkansas and Texas. Website approval pending with the New York Department of Financial Services.
Process Improvement Analyst
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Process Improvement Analyst will help select and manage Process Improvement projects designed to improve performance and productivity across all operations units. The individual will ideally combine exceptional leadership ability and communication skills with data analytics and project management capabilities.
Principal Duties
- Obtain minimum Green Belt Process Improvement Certification.
- Help champion the Process Improvement discipline within the organization and implement the steps and tools necessary to successfully complete projects.
- Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
- Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.
- Perform related duties as assigned by supervisor.
Education and Experience Requirements
- Bachelor’s Degree in finance, analytical or quantitative discipline
- 2-4 years’ experience in a financial setting
- Graduate degree may be considered as contributing towards work experience.
Knowledge, Skill and Ability Requirements
- Ability to lead and manage teams and ensure accountability for the timely delivery of desired results.
- A self-starter entrepreneur spirit with a strong desire to continually improve.
- Strong business communication skills with an ability to clearly articulate ideas and findings to a varied audience.
- Fast learner – able to assimilate new ideas and thrive in a fast-paced environment.
- Adept at speaking in front of others and assimilating into groups.
- Prior work experience performing business, data, and/or statistical analysis is a plus.
- Prior Process Improvement or Project Management training is a plus.
- Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
- Strong skills in Excel and/or Tableau (charts, graphs, pivot tables, formulas, macros etc.).
- Experience with PowerPoint and Visio a plus.
- Strong demonstrated SQL skills are a plus.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more.
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice.
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee.
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
The right company in the right industry.
In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans.
In addition to offering an in-demand product, there are two things you should know about us:
We value and reward entrepreneurial spirit, and we are growing.
Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here.
These competitive advantages set us apart, and they’re why you can grow with us for the long term.
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