We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Job Description
- Do you approach serving every customer like they are your family member?
- Are you intuitively aware of the overall picture and able to discern top priorities?
- Do you seem to forge positive and trusting relationships with everyone?
- Are you highly responsible and dependable? Do you always follow through on your promises, no matter what?
- Do you effortlessly handle challenging situations?
- Are you relentless about constant improvement? Do you have a learning mindset?
- Do you revel at the opportunity to provide personalized service that creates customer loyalty?
- Are you addicted to a positive attitude?
- Do you commit to meeting deadlines and never miss the little details?
At First United Bank we are dedicated to building a culture of care in the communities we serve and we are committed to building lifelong, multigenerational relationships. Our goal is to educate, empower, and inspire each person to reach their highest purpose, to realize their fullest potential, and to accomplish their greatest success. Top candidates must be passionate about this mission, instilling it in their team and serving others whether customers, employees or community members. This individual must establish significant and trusting relationships with customers, while using their creativity to find solutions that meet customer needs.
The Relationship Banker will serve as the single point of contact for customers. This individual will be responsible for connecting with customers in order to understand how best to match their needs with First United Bank products and services, as well as mentoring employees to do the same. The ideal candidate will possess a positive attitude and an ability to establish and cultivate strong personal connections. This individual must be committed to precision and adhering to the policies and regulatory standards as they relate to the role.
We Offer:
- An award-winning culture where faith, financial well-being, personal development, and wellness are our foundation.
- An opportunity to make a difference in the lives of others, where we embrace our communities and invest our time and our hearts into making a difference.
- Opportunities for personal and professional growth because in order to spend life wisely, we must find our calling, not just a job or career.
- Exceptional benefits that include 401(k) matching contributions.
- The YouFirst Wellness Program with wellness incentives and fitness membership reimbursement options.
- Educational assistance and reimbursements.
At First United Bank our purpose is to inspire and empower others to Spend Life Wisely.
Do you GET to Spend Life Wisely in your career? Apply NOW to be one of the select few who will have the chance to experience this exciting career path.
The Relationship Banker will be responsible for all customer service duties, sales, and relationship management while reaching or exceeding established goals. They will master First United Bank’s delivery process and product knowledge to develop customer relationships by performing the following essential duties.
- Maintains a thorough knowledge of all First United Bank products, services, procedures, policies and pertinent regulatory issues relating to daily job functions.
- Follows proper procedures and policies accurately and efficiently for all customer-servicing activities performed.
- Leads by example and serves as a role model for Tellers and Relationship Banker I positions.
- Retains existing customers and develop new customer relationships.
- Serves as customers' single point of contact on all First United Bank consumer and small business products and services.
- Exceeds performance goals and actively participates in all sales campaigns; promotes new products and services and educates customers and peers within the bank.
- Continually exceed customer service expectations by offering excellent service.
- Identifies and match customer product needs with First United Bank products and services.
- Opens new accounts, certificates of deposit, safe deposit boxes, and all other ancillary products offered by the bank.
- Assists customers with routine questions and requests.
- Serves customers by processing a variety of transactions quickly with minimal or no errors.
- Maintains branch cash supply and appropriate drawer limits.
- Proactively resolve customer complaints, problems, or other issues.
- Participates in all meetings, bank functions, and community events as requested or assigned by supervisor.
Employee Specifications:
- High School Diploma strongly preferred. Some college is strongly preferred.
- Minimum of 1 year of banking experience as a Teller, Lending Assistant or New Accounts is required.
- Cash handling experience is preferred.
- Basic mathematics to solve problems.
- Requires being exact or highly accurate with daily work.
- Ability to effectively read, write, and verbally communicate with customers and co-workers.
- Ability to manage time effectively and work independently.
- Ability to use good judgment and exercise decision-making skills.
- Critical Thinking – requires logic and reasoning to identify solutions, conclusions or approaches to problems.
- Ability to multi-task.
- Maintain a professional attitude and appearance.
- Behave ethically while at work or outside your work environment.
- Active Listening – Actively looking for ways to assist customers.
The above essential duties do not cover an all-inclusive list of work requirements. Individuals will perform other job-related duties as assigned.
All Locations:
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at HR@firstunitedbank.com for assistance.
First United is an Equal Opportunity Employer.
First United Bank is a family-friendly organization with strong ties to the communities we serve. We practice honesty, integrity, and exceptional customer service as we strive to be the best place to bank, work and invest. We are committed to providing excellent career opportunities and a wide array of benefits for our staff.
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