Reports to: Director of Wealth Management & Financial Resources
Status: Exempt
Objective
The Junior Financial Advisor is responsible for serving the financial needs of Credit Union Members utilizing a Total-Needs Based selling approach, helping Members identify financial goals and objectives from face-to-face financial analysis and identifying appropriate insurance and securities products to meet Members goals and objectives. Establishing a relationship with continuous periodic reviews is an essential part of the Total-Needs Sales process. The Junior Advisor must present a professional image and cultivate a strong working relationship with Credit Union Staff, Members, and other key people involved in the credit union movement.
Duties and Responsibilities
- Present a professional image from a personal and professional level that will be beneficial to the Credit Union.
- Maintain and cultivate client/member relationships with existing book of business.
- Cultivate strong working relationships and build trust among Credit Union Staff and Members along with other key local people in the Credit Union movement, attend/participate in staff meetings and other Credit Union staff functions.
- Follow the sales process and procedures as established through the KEMBA Wealth Management program.
- Follow the established insurance and securities compliance guidelines, and strictly adhere to all company policies.
- Follow established policies and procedures of ethical market conduct. Conduct business according to high standards of honesty, fairness, and integrity and render service to Members, which in the same circumstance we would demand for ourselves.
- Follow the established guidelines for maintaining client files in accordance with Company practices and FINRA requirements.
- Attend all required training and informational meetings scheduled by the KEMBA Wealth Management Program Manager.
- Be an advisor and subject matter expert on the KEMBA Wealth Management program to staff associates within KEMBA.
- Complete and submit monthly activity reports promptly to the KEMBA Wealth Management Program Manager.
- Develop an understanding of Credit Union history, philosophy, organization, policies, and operational procedures.
- On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs.
- Must be able to relate to other people beyond giving and receiving instructions:
- Can get along with coworkers or peers without exhibiting behavioral extremes.
- Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others.
- Respond appropriately to criticism from a supervisor.
- Perform other duties as required by management.
Required Qualifications
- FINRA Series 7 and 66 and Life, Accident, Health & Insurance licenses.
- Clean U-4.
- Two years sales experience in the financial services industry, preferably in a bank or credit union.
- Experience in Retirement Services doing Rollovers and 401K business.
- Strong customer service, communication, and presentation skills.
- An advanced level of performance, requiring minimum supervision.
- Experience with high quality service standards in all interactions with customers, prospective customers, personnel, and other departments within the credit union.
- College Degree preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
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