Primary Office Location: 250 East Broad Street Suite 1720, Columbus, Ohio, 43215.
Join our team. Make a difference - for us and for your future.
Position Title: Mortgage Banking Consultant
Business Unit: Mortgage Administration
Reports to: Varies based on assignment
Position Overview:
This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. Responsible for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
- Build relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
- Counsel customers on lending options and solutions to meet their needs.
- Support and facilitate key banking partnerships.
- Provide excellent service and support an outstanding customer mortgage experience. Effectively manage loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
- Provide feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner.
- Assist with recruiting and hiring of support team members as needed.
- Perform other related duties and projects as assigned.
All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3
Skills Required to Perform the Primary Responsibilities of this Position:
- Excellent customer service skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Ability to use general office equipment
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Basic Level
- MS PowerPoint - Basic Level
BS or BA degree preferred. Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A
Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
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