Commercial Banking Implementation Consultant
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 18.6M users.
As a remote-first company, this position can sit in Plano, TX or remote in the US.
As a Commercial Banking Implementations Consultant, you will be a strategic partner across the Implementation Services organization for new logo client implementations focusing on commercial banking and cash management functions. You will engage client stakeholders to analyze and develop business requirements that identify client needs and assist in translating business requirements to solution design. You will be customer-facing and bridge the key elements of customer needs with platform capabilities to create the ultimate online banking solution for Alkami customers.
Key Responsibilities & Duties:
- Be a subject matter expert for clients implementing Alkami’s digital banking product set focusing on Commercial Banking/Cash Management
- Analyze client banking operations and map requirements to Alkami’s digital banking platform
- Conduct in-depth analysis of customers’ commercial banking operations as well as map and document requirements
- Create business requirement documentation to identify customer requirements and industry best practices
- Engage with cross-functional teams to identify and support the implementation of improved Delivery processes
- Advocate for clients’ business users across the platform and advise Product Management regarding business needs
- Communicate status updates and progress to leadership and internal stakeholders
- Understand the current Alkami platform offering, to identify and document functionality gaps
- Work closely with the Alkami Product Management team to prioritize and map clients’ commercial banking needs within the product roadmap
- Work as a liaison between Alkami customers and the Alkami Implementation Services teams, assisting with the translation between business requirements and solution configuration
Knowledge, Skills, & Qualifications:
Required
- Domain expertise and extensive industry knowledge with a focus on commercial banking and cash management
- 7+ Years of experience implementing digital banking products in financial services
- 5+ Years of experience in commercial banking, treasury, or cash management
- Previous experience with business requirement documentation and gap analysis
- Demonstrated ability to successfully work independently with little supervision
- Strong interpersonal, communication, and relationship management skills
- Desire and capability to partner cross-functionally with internal and external stakeholders
- Ability to manage multiple projects of high complexity
- Outstanding presentation skills and influence management skills
Preferred
- Previous training experience in treasury or cash management functions in the digital banking space
Cool Things to Know
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. [$120,000.00 - $180,000.00]
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
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