We are looking for customer-focused and target-driven retail professionals to join our team. You will strive to ensure customers are assisted with their product needs in a friendly and simple manner. A focus on sales and clear concise communication is essential to be successful in this role. Our aim is to provide our customers with the best experience possible. As a part of this team, you will be responsible for bringing eir’s purpose of connecting for a better Ireland to life.
Why This Role:
Benefits of working at eir:
- Continuous support, learning and opportunities for advancement.
- Enhanced earning potential - including consistent opportunities to win one4all vouchers, mobile phones, annual leave days, and other performance-related rewards.
- Staff offer on Mobile/TV/Broadband of €29.99/month + free SIM - up to €600 annual savings.
- Free eir Wellness Programme & Employee Assistance Programme with access 24/7, 365 days.
- Employee Referral Scheme (€500 for a successful referral).
- 22 days annual leave.
- Generous family-friendly policies, including fertility, pregnancy loss, menopause, and others.
- Commitment to Diversity and Inclusion.
- Excellent paid leave benefits.
- Maternity and sick leave benefits.
- Discount for Laya healthcare.
- Taxsaver tickets and bike to work scheme.
Salary & Remuneration (Part Time):
€13.03 - €15.00 per hour, inc. sales commission per hour.
Earn on average an extra €540 every month by hitting store targets and KPI’s.
€500 refer a friend bonus.
Expectations From The Role:
What will joining the team look like?
When you first join eir, you will:
- Learn from a dedicated team who work tirelessly to ensure you are able, ready, and comfortable to provide a great customer/sales experience.
- Full cash handling and sales experience provided with an aim at helping you hit your targets.
- As a Retail Sales Consultant, you will:
- Ensure customers feel supported while their queries are being resolved and proactively update them where required.
- Understand our customers' needs and provide them with a relevant mobile solution.
- Meet individual/team targets and objectives.
- Be aware and implement current and new policies and procedures.
- Be a continuous learner by keeping up to date with eir's mobile and broadband packages versus our competitors.
- Become an expert in sales techniques with the support of management and your team.
Requirements For A Successful Application:
Who you are:
- Excellent at listening and communicating with a diverse customer base.
- Adaptable and willing to learn new skills in order to grow.
- Ambitious and thrive in results-driven environments.
- People-oriented, finding satisfaction in helping others and upselling on store products.
- Communicate simply and clearly in a manner that invokes trust.
- Have a keen interest in mobile phones.
- 0-2 years retail or sales experience is desirable, although relevant life experience will also be considered.
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