The hiring company is an online music education company based in New York City. Since inception in late 2016, theyhave experienced rapid growth. Theirprimary focus is creating a holistic and global online music learning environment, mimicking the skeleton of traditional music academies, but with the power and convenience of online education. Through theirwork with students, theystrive to help eliminate challenges such as access to incredible teachers and ways of tracking success.
The hiring companyiscurrently looking for a Music Course Consultant to join theNew
York Team. Theyare seeking positive, organized, enthusiastic, customer-centric and dependable Representatives who can provide exceptional customer service in a fast-paced environment.
Responsibilities and Duties
- Maintain an in-depth knowledge of music products and services
- Responsible for daily updates of client information in database
- Ability to multi-task and problem-solving
- Other job duties as requested, directed or assigned.
Qualifications and Skills
- Must possess excellent interpersonal skills
- Must be fluent in English and Chinese (Mandarin).
- Prior experience as a customer service representative in a fast-paced environment is a plus
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