As the Clinical Sales Manager for RoboticScope within your assigned territory, you will play a vital role in supporting customers in the use of our device in and around the operating room (OR).
Your focus will be on driving utilization of the RoboticScope, ensuring that new surgeons and surgical disciplines within existing customer sites are trained and proficient in using the device. Additionally, you will manage accounts, build strong relationships, and identify opportunities for upselling additional devices and service contracts.
Key Responsibilities
1. Clinical Support
- Provide in-depth support to customers within your assigned territory in the use of the RoboticScope.
- Identify opportunities to support hospitals use RoboticScope on a regular basis.
- In indirect markets provide support to distributors during their onboarding as well as when necessary in customer-facing events such as product demonstrations and trainings.
2. Account Management
- Manage and nurture relationships with existing customers within your territory, ensuring their needs are met and they are satisfied with the RoboticScope.
- Develop strategic account plans to maximize customer engagement and utilization.
- Work closely with hospital staff and surgeons to identify and overcome barriers to utilization.
- Monitor usage patterns and provide recommendations to increase device utilization within customer sites.
4. Upselling and Sales Growth
- Identify opportunities to train additional surgeons/departments in order to drive utilisation.
- Leverage opportunities generated by increased utilisation to upsell additional devices to existing customers within your territory.
- Promote and sell service contracts within hospitals to biomedical engineering departments and relevant departments to ensure optimal performance and maintenance of the RoboticScope.
5. Event and Workshop Coordination
- Organize and conduct workshops, in-service sessions, and demonstrations within your territory to showcase the RoboticScope and its benefits.
- Facilitate peer-to-peer learning sessions to encourage knowledge sharing among surgeons.
6. Relationship Building
- Build and maintain strong relationships with key stakeholders, including surgeons, OR staff, and hospital administrators within your territory.
- Act as a trusted advisor and resource for customers, providing ongoing support and guidance.
7. Planning and Time Management
- Develop and execute a strategic plan to achieve KPI’s and goals within your territory.
- Efficiently manage time and resources to maximize customer interaction and support.
8. Data and Reporting
- Collect and analyze data on device utilization and customer feedback within your territory.
- Provide regular reports to the Sales Director Europe on sales activities, customer engagement, and utilization trends.
Your Qualifications
- Bachelor’s degree in a relevant field e.g. (Bio)Medical Engineering, Healthcare Management, Business Administration.
- Minimum of 2 years of experience in clinical sales, account management, or a similar role within the medical device or healthcare industry.
- Proven track record in driving product utilization and achieving sales targets.
- Strong understanding of surgical environments and the needs of OR staff.
- Excellent communication, presentation, and relationship-building skills.
The BHS Team
Our team consists of experts in a variety of areas, including medical devices development, hardware and software engineering, UX/UI design, quality management, regulatory affairs, clinical applications, and international sales. We work together to bring the latest technologies to market and ensure the success of BHS Technologies.
The BHS Leadership Team
BHS Technologies is led by Michael Schmid-Santek, Gregor Burger, and Mark Capelli. All experts in their respective fields. Michael, as CEO, leads the company by his determined and ambitious example, while Gregor, as CTO Software, is behind the RoboticScope software control system and Mark, as CTO Hardware, manages the hardware development and is involved in optomechanics and HMD development.
The BHS Benefits
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If you are interested in joining our team and being part of the microsurgical revolution, please send your application with this form:
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BHS Technologies – We See Things Differently
We follow the principle that medical devices should adapt to the surgeon, and not the other way around. Since our founding in 2017, we approach things differently – always keeping in mind the needs of our customers and the importance of sustainability.
