CMA/RMA Atrium Health Primary Care Dove Internal Medicine Indian Trail FT
Indian Trail, NC, United States
Job ID: 110468
Job Family: Patient Care Support
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Monday - Friday 8:00am-5:00pm, hours may vary
Job Type: Regular
Department Name: 30801034132751-Internal Medicine
This position is eligible for a relocation bonus of $2000 if current residence is outside of the designated distance to facility. In addition to the relocation bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and opportunities for career advancement.
Job Summary
Our team members are part of an environment that fosters health, hope and healing-for all, driven by the System's principles to create a welcoming and professional environment. Supports and functions under the direction of the care team with various office and clinical duties to keep our healthcare practice running efficiently. This includes tasks such as patient intake at office visits, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks.
Essential Functions
- Exemplify caring and compassionate customer service to create an excellent patient experience
- Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
- Demonstrate critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
- Follow patient intake/rooming work policies in place at the practice and maintain examination areas
- Assist with performing screening and treatments by gathering information related to health maintenance and documenting patient care
- Update health maintenance at patient visits, accurately identify medication changes and update allergy information at each visit
- Utilize standard precautions, comply with policies and other Regulatory Agency standards
- Assist with patient inquiries for prescription refills, appointment scheduling, and referral authorization
- Complete CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
- Conduct Point of Care testing (POCT) per standing order/provider order. Perform Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
- Perform venipuncture. May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing. Complete lab requisitions and prepare specimens for pick-up.
- Ensure ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results
- Monitor inventory and stock medications, narcotics, and emergency medications/equipment
Physical Requirements
Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 lbs in handling patients, medical equipment, and supplies. Possible exposure to communicable diseases. Must speak, read, and write Basic English fluently. Intact senses of sight, hearing, smell, and touch. Manual finger dexterity.
Education, Experience and Certifications
High school graduate or equivalent required. BLS required per policy guidelines. Must maintain current certification. Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA). Candidate must possess one of the following: A) Completion of an accredited Medical Assistant program B) Intermediate EMT or Paramedic Program with 3 years prior clinical experience required. C) Structured military training which is clinical in nature per DD214. D) Graduate of an Accredited School of Professional Nursing. E) 3 years on the job training and successful completion of Medical Group approved competency assessment.
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