Job Summary:Disney Entertainment & ESPN TechnologyOn any given day at Disney Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming Disney's media business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world!
A few reasons why we think you'd love working here:- Building the future of Disney's media business: DE&E Technologists are designing and building the infrastructure that will power Disney's media, advertising, and distribution businesses for years to come.
- Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day - from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
- Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
Media Engineering is an innovative organization that is focused on providing the best possible video playback experience, art, and metadata to customers around the world, powered by exceptional technology. This strategic work requires streamlining and re-purposing technology across different business and distribution channels - including streaming, linear, and theatrical - so that technology can ebb and flow across the needs of the business.
The Media Processing and Distribution team is looking for a candidate who specializes in caching technology, distributed networking, and operational experience in CDN edge services. This role will join the Media Engineering organization as part of the Distribution Engineering team which develops and maintains CDN configurations for all CDNs in the Disney Distribution Mesh.
Responsibilities:- Oversee Day-to-Day operations of Disney Distribution Mesh
- Actively manage incidents, communicating across distribution teams, and performing root cause analysis
- Actively review performance metrics across our caching infrastructure for improvements (in concert with operations and performance management teams)
- Identifying areas for tuning and adjustment
- Work to solve distribution issues in concert with our operations and engineering organizations
- Build and execute frameworks for Incident, Problem and Change Management based on ITIL standards
- Provide tier-2 on call evaluation, escalation and support
Basic Qualifications:- BS/BA required
- Minimum of 5 years of experience managing caching solutions, preferably in a Content Distribution Network environment
- Experience in Content Distribution Network operations environments
- Expert knowledge of CDN Provider architectures and configurations
- Understanding of streaming video protocols (HLS) and how it interacts with caching
- Ability to perform Network Troubleshooting
- Knowledge of video players and impact on cache logic
- Knowledge of the following:
- HTTP/DNS/Internet Architecture
- Caching (Varnish)
- Web Serving (NGINX, HAProxy)
- Cloud Technologies (AWS, GCP)
- Scripting Languages (Python, et al)
- Security Protocols (SSL Certificates, TLS)
- Configuration Management (Ansible, AWX)
- Effective communication, written and verbal
- Passion for troubleshooting and debugging
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The hiring range for this position in New York City is $109,500 - $146,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Entertainment & ESPN Technology:Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney's two media business units, while helping to keep the company at the vanguard of innovation - enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.
About The Walt Disney Company:The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.
Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
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