Sr Security Ops Manager

Fanatics, Inc. • Los Angeles, CA, United States • $200k - $250k / year • 1m ago

The Sr Manager of Security Operations for Fanatics Collectibles is responsible for the overall management of the security & operational resilience program on behalf of the Fanatics Collectibles business line.

Responsibilities:

Strategically develop a security program for Fanatics Collectibles, ensuring that all industry-standard security disciplines are considered, evaluated, and implemented in accordance with Fanatics Collectibles' directives and its world-class security standards;
Lead and work collaboratively with internal company stakeholders on the development, review, and revision of security, crisis management, policies, procedures, onboarding, and training programs.
Prioritize the safety and security of the company employees, vendors, contractors, and guests, ensuring actions taken to mitigate or eliminate risks are scalable and feasible;
Recruit, train, and supervise multiple security professionals across time zones and regions.
Provide project management oversight on greater security initiatives.
Coordinate with key company stakeholders in the development of operational exception, security incident, and theft reporting;
Track, report, and utilize this reporting to drive continuous improvement and remedial recommendations such as new technology.
Investigate and review security violations, crises, unsafe acts, unsafe conditions, etc. and coordinate appropriate mitigation strategies;
Review security trends to rationalize the allocation of appropriate resources to areas where the risk is highest;
Partner with business leaders and security management to ascertain current and future security needs; develop and execute a strategic plan that achieves cost savings while building a platform to enable future security growth;
Conduct regular vulnerability assessments on detection and response controls to improve the security posture and prevent regression;
Oversee contracted security guard service and create SOPs for contracted security;
Administer security systems and maintain data for, without limitation, surveillance, access controls/badging, and alarms;
Partner with company leaders to generate greater awareness and engagement on physical security programs.
Support the installation of new security technologies with programming and technical oversight.
Provide onsite supervision of contracted personnel providing physical security to safeguard personnel and property;
Serve as the primary liaison and Company representative with external entities such as local law enforcement, fire departments, government agencies, and vendors;
Maintain an emergency response plan and coordinate internally and externally with the respective departments and agencies on preparedness;
Prepare budgets, monitor expenses, evaluate cost estimates, and review financial reports to assess performance levels to ensure efficiency and quality of services provided.
Conduct risk assessments for events and source security services to staff Fanatics hosted events.

Requirements:

BA/BS degree or equivalent
6+ years' experience working in law enforcement, government intelligence agency, or corporate security with specific experience in implementing security programs.
Deep expertise in a variety of electronic physical security systems and technology, including video surveillance, access control, video intercoms, turnstiles, etc.
Understanding of low voltage technology (CCTV, Alarms, access control)
Understanding of basic networking concepts (IP addresses, MAC addresses)
Expert knowledge of security operations, procedures, and physical security systems.
Working knowledge of risk management principles and experience managing security risk
Experience managing and/or monitoring of CCTV systems (ExacqVision, Avigilon Alta)
Experience with access control software (Kantech, Lenel)
Ability to function in and adapt appropriately to a fast-paced environment with competing demands and priorities on time.
Proactive critical thinker and problem solver with ability to troubleshoot technical issues.
Strong planning and time management abilities
Highly proficient in Microsoft Office (Excel, Word, PowerPoint, and SharePoint)
Ability to work with little to no supervision.
Excellent organizational skills with meticulous attention to detail
Team-oriented with ability to interact with personnel across the organization (IT, HR, Finance, Legal).
Strong passion for and comprehensive knowledge of sports.
Exceptional written and oral communication; proven ability to manage relationships.
Schedule flexibility for significant travel, potentially international, both on weekdays and weekends.
Demonstrates sound judgment and effective time management
Hold 100% credibility, objectivity, and respect across all parts of the business
Willingness to challenge status quo, innovate and introduce new ideas
Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
Available on an on-call basis for emergencies

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