Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.
What is the role
We are seeking a highly motivated and experienced Senior Product Manager - Platform to join our team. In this role, you will be responsible for a number of key initiatives across our Cloud business, representing critical customer groups across the organization. You will craft and execute strategic plans, aligning projects with customer demand and business goals, while making strategic investments to drive growth. You will collaborate closely with engineering teams across Elastic to drive end-to-end product launches.
For example: you will prioritize, build and launch projects to enhance our Elastic Cloud platform, such as expanding into new regions to meet compliance requirements and driving product launches in collaboration with engineering teams.
Your work will be pivotal in scaling our cloud offerings and delivering exceptional value to our customers.
What you will be doing
- Develop and oversee strategic initiatives to support the growth and scalability of Elastic Cloud Hosted and Serverless products.
- Collaborate with different engineering teams across Elastic to plan, develop, and launch new Elastic Cloud regions.
- Develop and advocate for public sector requirements, including understanding and addressing certifications and compliance needs specific to public sector customers.
- Identify and implement infrastructure improvements aimed at enhancing the customer experience, ensuring that our cloud services remain reliable, scalable, and secure.
- Work with Sales & Marketing teams to support go-to-market strategies, messaging, competitive analysis, and enablement.
- Analyze market trends, customer feedback and customer usage to drive product features and process improvements.
- Communicate and align with stakeholders across the organization to drive project success and maintain transparency.
What you bring along
- 5+ years of proven experience as a Product Manager with a focus on cloud infrastructure or related fields.
- Strong understanding of cloud infrastructure and cloud-native technologies.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Strong analytical, problem-solving, and decision-making skills.
- Curiosity, an open mind, and eager to learn.
- Humble attitude - we are here for the success of the team and the company.
Bonus points:
- Previous experience in managing global infrastructure across AWS, Azure & GCP.
- Experience with compliance and security standards, experience with Elastic Cloud or similar cloud-based search and analytics platforms/products.
- Experience or willingness to work in a distributed, global organization.
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