Management Analyst Senior
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Locations: Downtown Denver
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: R0070705
About Our Job
ABOUT THE LIBRARY
The Denver Public Library (DPL) is a growing urban library system that serves the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials.
We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired service delivery, diverse collections, culturally-representative spaces and equitable policies & procedures.
ABOUT OUR TEAM
The Strategy & Evaluation (S&E) Department is a dynamic group of forward-thinking public servants responsible for the Library’s data infrastructure, strategic planning and program evaluation. We provide tools for strategic decision-making and turn data into insights - enabling our colleagues to address changing community needs by shifting resources, identifying efficiencies and reimagining library services. This team is situated in the Organizational Strategy & Development unit of the library and operates at the intersection of strategy and administration.
Our team office is located at the Central Library in downtown Denver; however, the nature of work is system-wide and often benefits from on-site meetings at DPL branch locations across the City.
ABOUT THE JOB
The Management Analyst Senior will be a key player in supporting the effective implementation of the 2025-2030 Strategic Plan throughout the organizational structure. Management Analyst Seniors are assigned to a primary portfolio of library services for which they will conduct management and policy analysis, lead process improvement projects, evaluate existing and potential programs, facilitate performance measurement and support annual work-plan priorities. This position will be assigned to support a portfolio of public-facing library services.
Examples of work this position will be responsible for includes:
Design and conduct evaluations for DPL programs and processes, including development of actionable financial/operational/policy recommendations.
Support operational performance measurement by improving/innovating collection, measurement methodologies and reporting processes.
Support lines of service within the assigned portfolio in conducting long-range planning, developing implementation strategies, effectively reporting on progress and measuring outcomes.
ABOUT YOU
Do you consider yourself a genuinely curious person? Are you passionate about public service? Do you believe in the power of challenging assumptions and trying new things in order to best serve the community? Are you a team player with a demonstrated commitment to working toward more equitable and inclusive public organizations?
If so - you might be the right person to join DPL’s Strategy & Evaluation team!
We’re looking for someone who exercises humble inquiry, leads through influence and has some or all of the following skills and experiences:
An ability to communicate effectively in written, oral and visual form.
Strong interpersonal skills, including: situational awareness, conflict resolution, giving/receiving feedback, active listening, adaptability, tact and patience.
Knowledge of best practices in the collection, analysis, interpretation and presentation of qualitative and quantitative data.
Experience designing, planning and managing program evaluations, including supporting implementation of findings, piloting solutions and leading continuous improvement.
Strong analytical prowess that can be applied to any subject matter, such as financial, policy, administrative or regulatory content.
Experience facilitating collaborative problem-solving and/or process improvement projects.
Demonstrated command of analytical tools, such as Microsoft Excel, PowerBI or an equivalent data visualization tool.
We realize your time is valuable, please do not apply if you do not have at least the following required minimum qualifications:
Education Requirement: Bachelor’s Degree in Business Administration, Public Administration, Management or a related field.
Experience Requirement: Two (2) years of professional administrative and analytical experience which must have included analyzing management problems and recommending solutions.
Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.
Licensures/Certification(s): None
Additional preferred qualifications are as follows:
About Everything Else
Job Profile: LD2876 Management Analyst Senior
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type: Unlimited
Library Hiring Range: $70,765.00 - $93,764.00
Starting Pay: $70,765-$93,764
Agency: Denver Public Library
Assessment Requirement:
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
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