Job Summary
The Transformation office at Michigan Medicine is seeking a qualified Executive Assistant to support the Chief Transformation Officer (CTO). The position serves as a member of the Transformation office, coordinates with the Center for Healthcare Engineering & Patient Safety (CHEPS) department, College of Engineering, University of Michigan Medical School and the University of Michigan Health System. This role will provide overall support to the administrative and operational needs of the office of Transformation at the intersection of engineering and healthcare to improve healthcare delivery.
The ideal candidate for this position thrives within areas of ambiguity, is a fast learner and collaborative team member, pays meticulous attention to detail, excels at working on multiple projects, and adapts quickly to changing priorities. The candidate consistently meets or exceeds deadlines, remains dedicated to following tasks through to completion, and has demonstrated an aptitude for organization with a high level of accuracy, efficiency, and customer service.
What You'll Do
- Offer top-tier administrative assistance to the CTO by managing complex calendars and confidential email accounts with independent judgment and foresight to ensure seamless operations. Respond to inquiries on behalf of the CTO using best practices and utmost discretion, while consistently delivering exceptional customer service.
- Provide logistical support and coordinate projects within the Transformation Office and under the CTO's responsibilities. Organize small projects and conduct research to gather information for more complex initiatives.
- Collaborate with Transformation Office staff to manage project plans, stakeholder engagement, initiatives, project coordination, website management, and project file maintenance. Additionally, assist with hiring and recruiting activities, including coordinating interviews, onboarding, and offboarding processes.
- Partner with business administrators on various HR functions.
- Ability to build and foster relationships across MM and across UM.
- Other duties as assigned.
Required Qualifications*
- Bachelor's degree or equivalent combination of education and experience.
- 5+ years of experience with relative administrative experience supporting top-level leaders or executives.
- Advanced proficiency in project management and organizational best practices, and in taking accurate minutes during executive meetings.
- Strong critical thinking, analytical, and problem-solving skills.
- Proficient with Microsoft Office software, Google Office infrastructure tools, and email platforms to create, edit, and distribute communications efficiently (e.g., MCommunity mailing groups).
- Able to help develop and then follow an SOP for tasks such as calendar management, travel, correspondences, email management, CV maintenance, etc.
- Strong writing, communication, organization, and task tracking skills.
- Commitment to diversity, equity, and inclusion.
Desired Qualifications*
- An ability to plan, foresee possible challenges/plan changes, and provide clear context and information for each project.
- Detail-oriented with excellent organizational skills and the ability to manage multiple tasks and competing priorities at once.
- Demonstrated creativity in proposing new processes and ways of using technology to improve productivity and effectiveness.
- Warmth, energy, enthusiasm, and the ability to thrive in an ever-changing environment.
Work Schedule
The successful candidate will work a hybrid schedule (4 days in office/1 day remote).
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
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