Job ID: 2725412 | Amazon Web Services, Inc.
AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.
You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.
It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
BASIC QUALIFICATIONS
- 5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for driving results.
- 1+ year of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.
- Bachelor's Degree or equivalent experience.
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS
- Experience supporting National Security mission systems.
- Must be able to represent AWS within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation.
- Has at least one active project management certification (e.g., APM, CSM, CPO, PMI-PMP, PMI-ACP, PRINCE2)
- Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, Saas)
- AWS Experience and Certifications.
- Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.
- You are able to balance multiple internal and external stakeholders, and work with these teams to apply strategic thinking to execute
- Shareable experience managing one or more projects with a combination of 10+ resources, 6+ months, or $250k+ in contract value
- Demonstrated ability to develop relationships with all levels of stakeholders.
- Outstanding written and verbal communication skills with team members and audiences of all levels. Plans and oversees the preparation and dissemination of project communications.
- Excellent presenter and communicator in both oral and written form in one-to-one and one-to-many forums.
- Understands technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer facing technology.
- Proven success working with teams and executive leadership in a complex enterprise environment as a project manager or program manager.
- Meets/exceeds Amazon’s leadership principles requirements.
- Demonstrated ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.
- 1+ year of experience with US Federal Acquisition Regulations (FAR) and US Government contracting
- 3+ years of experience with the software development life cycle (SDLC).
- 3+ years of experience implementing project management best practices an effective yet pragmatic way across large, complex projects following documented methodologies such as Agile or Iterative development.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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