Location: San Francisco, CA
Type: Full time
Department: Engineering
Compensation:
Zone A
Estimated Base Salary: $153K – $225K
Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company.
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster.
We are looking for engineers to join our Foundations team. This team is the steward of frameworks and systems upon which other teams build customer-facing functionality. Though building shared libraries, frameworks, and tooling, they ensure that the foundations upon which we build Front are scalable and reliable.
Skills and Experiences
- Experience building frameworks and libraries; experience building distributed systems with an emphasis on reliability, observability, and performance
- Clear, structured thinking and excellent communication skills
- Exceptional software design fundamentals
- A track record of delivering projects of significant complexity
- Ability to thrive in a dynamic, fast-paced, collaborative, low-ego, and high-growth environment
Why is this role special?
- You’ll get exposure to many different types of systems across production frameworks (e.g. our task queue system that powers our event-driven architecture, real-time events, CI/CD, and our batch job framework)
- You’ll heavily influence Front’s backend architecture and the patterns employed by the broader engineering team
What we offer
- Competitive salary
- Equity (we are post-series D & backed by some of the best VCs in the US)
- Private health insurance, including plan options at no cost to employees
- Focus Fridays
- Flexibility to work from home 3 days/week (unless posted as a full-remote role)
- Mental health support with Workplace Options
- Family planning support with Maven
- $100 per month Lifestyle Stipend to spend on fitness and other activities
- Wellness Days - Fronteers get an additional day off on months with no holidays
- Winter Break - Our offices are closed from Christmas to New Year's Day!
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice.
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