Jimmy John's General Manager - Rexburg, Idaho
Summary: Manages all functions of the restaurant to ensure customer service and high-quality products are delivered, and ensures restaurant profitability. Responsible for the successful execution of fast and accurate sandwiches, world-class customer service while maintaining a clean and organized shift.
Duties and Responsibilities:
- Manage a staff of 3 Assistant Managers and approximately 25-30 employees. Assign, oversee, and evaluate work for compliance.
- Manage hiring, training, evaluating, discipline, and termination of employees.
- Provide on-the-job training for new employees.
- Delegate and be responsible for the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
- Assist in the supervision, preparation, sales, and service of food.
- Forecast food items by estimating what amount of each food item will be consumed per shift.
- Supervise food preparation and service operations while on duty. Assist in shoppers during rush periods to ensure the maintenance of restaurant efficiency.
- Assist in shoppers with greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and correctness.
- Ensure that every customer receives world-class customer service.
- Route deliveries and supervise drivers to maximize delivery business and speed.
- Complete daily food preparations (opening procedures, meat and vegetables slicing, bread production).
- Execute systems and procedures with 100% integrity and completeness.
- Complete daily, weekly, and periodic paperwork with accuracy.
- Control inventory by using a weekly inventory system and maintain regular inventory ordering schedules.
- Conduct weekly manager meetings.
- Audit systems and procedures as well as shift-ending paperwork.
- Complete preventative maintenance and upkeep on store equipment and supplies.
- Perform other related duties as required.
- Be responsible for 100% of the cash drawers during the shift.
- Manage deposits and change orders per Deposit Operating Procedure.
Knowledge, Skills, Abilities & Work Environment: Must be able to speak, read, and write the English language fluently and clearly. Must have strong math abilities in addition, subtraction, fractions, and percentages. Understand the use of personal computers and various software such as Excel and Word.
Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision, and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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