Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
What You'll Do
Sprinklr’s Legal Department is looking for Counsel – Commercial (Alliances). You will be employed through our US entity and will be based in the United States or United Kingdom, remotely, and will primarily support our transactional operations globally as they relate to partnerships and alliances. This role reports into the SVP, Deputy General Counsel - Commercial and will work closely with, and be a key member of, Sprinklr’s Global Legal Team.
Key responsibilities:
- Managing, drafting, and negotiating all forms of partnership and alliance contracts with some of the world’s largest and most respected brands globally. This includes (but is not limited to) General Partner Agreements, Reseller Agreements, Lead Referral Agreements, Subcontract Agreements, Data Agreements, OEM Agreements, and other partnership Agreements.
- Advising the Sprinklr business on data protection/privacy and related matters related to Alliance Agreements.
- Interpreting contractual terms and conditions and advising the Sprinklr business and management regarding contractual obligations.
- Advising different teams across Sprinklr on mitigating legal risks in the commercial alliance partner/technology partner context and working closely with cross functional teams across the business.
- Developing, implementing, and maintaining standard templates, forms, and processes related to alliances and technology partners.
- Working closely with Legal and Sales Operations on changes needed to Sprinklr templates based on related partnership agreements.
- Defining and implementing internal governance policies to ensure the company's processes and practices are in full compliance with relevant laws, and regulations and terms of relevant agreements.
- Providing training to the sales and services teams that you support and across the wider Sprinklr business as required.
- Working closely with alliances team on creating legal documentation that complies with the evolving Sprinklr partner program.
- Technology is at the heart of everything the legal team does. You will learn and leverage tools and technologies to improve productivity and business efficiency.
- Managing or assisting with other project-based work within the scope of the legal department responsibilities on as-needed basis, providing support as needed.
Who You Are & What Makes You Qualified
- You have at least five (5) years’ experience as a corporate attorney providing legal advice and negotiating agreements in a software/technology/start-up environment with an international company, or at a law firm providing such services to clients in that environment, with a focus on technology partnerships, alliances, data providers, and resellers.
- You are a qualified lawyer and hold a current and active license to practice law in any state in the U.S.A or the United Kingdom.
- You can demonstrate success working with sales and alliances teams in negotiations and contracting. Prior use of a contract lifecycle management software tool is a plus.
- You have an in-depth understanding of contract law and software contract requirements and strong skills in negotiating Alliances Agreements, including working with Sales Operations on any process or document changes needed due to executed partner agreements.
- You have first class knowledge of and experience working with global data privacy laws. An external certification in this area will be deemed a plus.
- You have excellent organizational skills and are a strong written and verbal communicator, with great attention to detail, common sense, and a sense of humor.
- You have a record of building strong working relationships with business stakeholders and work colleagues.
- You are outcomes-oriented, creative, and collaborative, able to think outside the box to arrive at business solutions.
- You are comfortable in a fast-paced and demanding environment, and able to maintain equanimity and perspective under pressure.
- You are prepared to roll your sleeves up and be prepared to contribute wherever you can.
- You understand that being a great colleague and a decent, trustworthy human being are integral to your individual and team success, and absolute requirements for members of the Sprinklr Legal Team.
- You learn quickly, work independently in a constantly changing and sometimes ambiguous and complex environment, manage a significant workload, and make sound decisions.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care.
For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
