Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Detroit, MI, USA; Chicago, IL, USA.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience
- 10 years of experience in a customer-facing role, interfacing with executives
- Experience navigating customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, on-time delivery
- Experience driving digital transformation using cloud-based solutions (IaaS/PaaS), managing initiatives across Engineering, Sales, Support, and Services within the healthcare industry
Preferred qualifications:
- Master's degree in a Management, Technical, or Engineering field
- 15 years of experience in customer-facing work
- Experience with data center migration strategies, collaborating with channel partners, and systems integrators
- Experience leading large enterprise organizations through a people, process and technology transformation of building and operating legacy, on-premise software to running full speed as a digital native in the public cloud
- Experience with Containers, Machine Learning, Artificial Intelligence and Big Data, with knowledge of Google Cloud ecosystem
- Excellent communication, presentation, problem-solving, conflict resolution and program management skills, with a focus on translating business requirements into technological solutions
About The Job:
Our team helps customers transform their IT organizations to build and operate modern, cloud native applications using Google Cloud’s products and services, and ensures that customers are able to maximize their investments.
As a Consulting Account Lead, you will partner with our customer’s technical and business executive leadership team to help with value realization, automate Application Development, and enable them to develop better solutions, faster, and deliver innovation to their end users. You will work with the account team to identify opportunities for partnership and to expand their use of Google Cloud products. You'll focus on driving customer loyalty, ensuring Google Cloud value is continually being realized, and partner with customer technical executives to identify opportunities to drive innovation into their service offerings with Google Cloud.
In this role, you will lead the successful acceleration of service adoption of Google Cloud, guiding our more technical customers through the people, process, and technology facets of their Cloud adoption journey. You will work across customer-facing teams to ensure that a customer’s experience on Google Cloud exceeds their expectations. Additionally, you will understand the customer’s business objectives and regularly engage with executive stakeholders across a cross-functional and geographically dispersed team to ensure Google is helping them achieve their goals. You will also travel (domestically and internationally) approximately 50% of the time.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $206,000-$302,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities:
- Cultivate the successful accelerated adoption and onboarding of Google Cloud at key organizations to help customers realize the business value of our partnership and offerings.
- Create value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.
- Help customers grow their business through thought leadership, facilitating connections with the wider Google ecosystem.
- Guide technical executives through the organizational changes needed to unlock the full value of Google Cloud, and help them staff, train, and align their people and partners to deliver on their cloud innovation.
- Partner with customer-facing account teams and executives (sales, support, professional services, customer engineering, and partners) to develop strategic and technical plans that help customers achieve their business objectives.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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