Product Development – 45%
Work closely with UChicago faculty to develop non-degree programs that represent the UChicago and Harris rigor. Deliverables include program proposals and learning modules with the learner-centered approach in various modalities (in-person, remote, hybrid) for various populations (undergraduate, graduate, working professional, domestic, international, etc.).
Understand potential client’s learning needs (academic institutions, corporate, governmental agencies); lead the identification and curation of learning activities based on client’s needs.
Conduct market research to study the landscape of non-degree, custom and adult learning programs; identify new opportunities for Harris to develop new programs.
Support or lead the teaching of non-degree programs as needed as a teaching assistant or lecturer.
Client Management & Program Operations – 45%
Manage custom program client relationships from design stage through implementation and contract renewal.
Manage communication and project timeline with external clients.
Design and deliver the entire student experience starting from orientation, scheduling courses/classes/live events, creating and managing Canvas sites, managing student workers/teaching assistants, and faculty communication and relationship building.
Manage the program budget (expenses, revenue, net revenue).
Engage with the program alumni and manage the LinkedIn groups for credential alumni.
Define and track key metrics to measure the performance of programs, assess features, and continuously improve the learner experience.
General Operations and Other Duties – 10%
Support other staff members at the Harris Chicago team and the Delhi Center to ensure smooth operations of other projects and tasks’ delivery in India.
Provides in-depth knowledge in developing executive or professional degree programs and/or curriculum. Implements plans for executive or professional degree programs and initiatives and acts as a liaison between the program and program participants.
Serves as a resource for program information. Resolves problems or questions referred by program staff, University administrators, or other contingencies.
Performs other related work as needed.
