Department
ARD Event & Stewardship Data Management
About the Department
Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents, and friends of the University through intellectual, professional, and social activities on campus, around the world, and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.
The Strategic Events team (OSE) works across Alumni Relations and Development (ARD) and the University, often with senior leadership - to create best-in-class strategic events engagement opportunities and experiences for our constituents, our alumni community, donors, and friends, that help foster and build connections and affinity with the University’s programs and its people.
Job Summary
This position uses best practices and knowledge of non-technical (not information technology or construction related) projects from conception to completion. Assembles teams and develops detailed work plans, schedules, project estimates, resource plans, and status reports while being the point of contact for those projects.
The role establishes priorities and guidelines with management, trains and mentors colleagues, and manages team technology priorities in partnership with the Analytics and Technology Solutions Team (ATS). The position administers event tools used to engage the alumni community worldwide, increase participation, and advance the objectives of ARD and the University. The role provides onsite registration and event support for campaigns and select other events.
Responsibilities
- Monitors overall events portfolio to identify strategic needs related to areas of event management that include registration, communications, and event recap reporting. Identify gaps and solutions.
- Leads efforts with ATS and serves as subject matter expert to identify and implement new event technology needs, such as for event registration platforms and other operational needs.
- Directs, advises, and trains team on event technology tools in partnership with ATS to establish and maintain operational excellence.
- Oversees the creation and management of registration reporting templates, tools, and dashboards in support of regular and ad hoc reporting needs. Provides direction and requirements for registration reporting templates, tools and dashboards needed for the Events team’s use in event recap reporting.
- In partnership with Events colleagues, works with ARD Communications to identify and guide communications needs and roles, such as registration pages and invitation deployment.
- Functions as an advisor and subject matter expert to ARD teams for event registration systems and other tools, procedures, and protocols that enhance efficiencies and help establish event management and information standardization.
- Provides onsite registration and event support as needed.
- Evaluates policies and procedures and develops best practices to identify areas where changes will improve the quality, accuracy, and efficiency of the team and contributes to the success of ARD events.
- Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
- May mentor, manage, hire, train, and evaluate staff.
- Is responsible for tracking progress, conducting analysis, as well as preparing for and facilitating project meetings.
- Acts as a resource for a project team and provides analytical guidance. Interprets complex project issues and provides analytical guidance to a project team.
- Performs other related work as needed.
Minimum Qualifications
Education: Minimum requirements include a college or university degree in related field.
Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Preferred Qualifications
Experience:
- A minimum of three years of technology database and software information management, or similar professional work experience.
- A minimum of one year of experience leading a project team or managing staff.
- Strong commitment to customer service, collaboration, and teamwork.
Technical Skills or Knowledge:
- Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint, and the CRM.
- Microsoft Excel and relational database manipulation, design oversight, and report retrieval.
- Strong organizational, project management and detail-oriented skills.
- Tableau or other data visualization software experience.
Preferred Competencies
- Communicate effectively and with influence.
- Display emotional intelligence.
- Foster partnership and collaboration.
- Lead performance and flawless execution.
- Exhibit resilience and optimize resources.
Working Conditions
- This position has a hybrid work schedule which includes weekly in-office presence.
- Standard office environment.
- Travel to campus and/or non-campus locations for University business.
- Work evenings and weekends as needed.
- This position is located in Hyde Park at 5235 South Harper Court.
Application Documents
- Resume/CV (required)
- Cover Letter, addressed to Hiring Committee (preferred)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Administration & Management
Role Impact
Individual Contributor
FLSA Status
Exempt
Pay Frequency
Monthly
Scheduled Weekly Hours
37.5
Benefits Eligible
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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