Do you have an interest in building a new care delivery model that will transform healthcare for patients and physicians? The Market President will function as the Navvis leader for the St. Louis Market. They will establish and leverage strategic relationships with executive leadership of health systems and health plans to develop and grow business partnerships for the company within St. Louis. Through these business partnerships, the Market President will facilitate and manage the introduction, contracting, operations, technology applications, and P&L of company services. The Market President role is designed to lead the optimization for physicians, health systems, and health plans to thrive in value-based healthcare.
Key Responsibilities (in St. Louis):
Client Management
- Manage existing executive, health system, and physician relationships, contracts, and services.
- Participate in partnership governance and serve as the primary accountable person to manage the partnership relationship.
- Oversee and actively engage with employees within the managed services portfolio.
- Assure regulatory compliance of company services, in coordination with company and client policies and procedures.
- Measure, monitor and report the company’s performance on each client’s contracted metrics in several lines of business and payer products; including at-risk guarantees, performance-based fees, and shared savings or risk.
- Lead internal solution configuration and implementation plan for each new client or each existing client’s new services.
- Oversee all client engagement, communication, and collaboration regarding data sharing, management, governance, and protection as well as all related IT processes and external vendor relationships specific to Navvis.
- Serve as a thought leader strategic partner for current clients, supporting and impacting their strategic discussions and planning.
- Develop comprehensive partnership strategies for existing clients, with a focus on achieving revenue targets through expansion opportunities in the ambulatory and post-acute care continuum.
- Interpret the current and potential needs of existing clients and provide a client perspective for the company’s product innovation and development efforts.
Market Operations
- Oversee and lead the company operations based in St. Louis.
- Manage both clinical and non-clinical company staff based in the market who are assigned to deliver contracted services to clients.
- Partner with existing clients to assure effective co-development and co-management of necessary market enablers for value-based care, e.g., governance, leadership development, network development, provider compensation models, and practice transformation, and physician IT enablement.
Business Development
- Create awareness of the company, the company’s products, and the company’s results in pursuit of new client partnership opportunities.
- Develop the competitive market intelligence and analytic insights necessary to inform internal company stakeholders focused on product innovation, service line development and growth in specialty and primary care.
- Develop and operationalize a plan for market relevance and growth.
- Facilitate C-suite conversations with potential clients in collaboration with company executive leadership.
- Oversee new client contracting for discovery and design engagements and lead client engagements and delivery for these projects.
- Oversee new client contracting for any ongoing services based on meeting specific deliverables.
Success Measures:
- Client retention and satisfaction.
- Contract financial performance in accordance with revenue generation and budget variance.
- Market operational excellence tied to key performance metrics.
- Market employee retention and engagement.
- New client sales of company services.
- Planning and managing to the client and company budget.
Requirements:
- Minimum of fifteen years of experience as a senior leader in healthcare with ten or more years of experience working directly with health systems. Health plan experience a plus.
- Minimum of ten years of experience leading mid to large healthcare partnerships with profit and loss responsibility.
- Demonstrated expertise as a senior leader in the areas of value-based care, contract management, partnership expansion, profit and loss and team development/management.
- Proven application of change management methodologies.
- Proven track record of growing a market through building strategic relationships with C-suite executives.
- Healthcare or business-related Master's degree; or equivalent combination of healthcare or business-related Bachelor Degree in combination with position relevant experience.
- Strong communication, presentation and listening skills.
- Ability to multi-task, establish priorities and maintain organization while leading teams in a dynamic, rapidly changing environment.
- Initiative, responsibility, flexibility, and leadership with authenticity and transparency.
- Ability to travel regularly.
What you'll get:
Navvis is committed to attracting the most insightful and motivated talent by providing a candidate and onboarding experience that you won't find elsewhere! We foster an environment and culture that allow people to be creative, feel connected and be inspired to do their best work no matter where they are on the map. For all colleagues at Navvis, we strive to ensure that they have everything needed to be successful. From the basics like a competitive total rewards strategy, volunteering and social engagement activities to creating company experiences that challenge you to think differently and do different things as part of our never stop learning ecosystem, we support the whole person when you become a team member at Navvis.
Navvis offers a competitive benefits package including, but not limited to, medical, dental, vision, 401K with a safe harbor contribution and Paid Time Off plan starting at 2+ weeks.
Our Commitment:
Navvis is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, creed, national origin, ancestry, disability, perceived disability, medical condition, genetic information, military or veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodation to complete your application and participate fully in our recruitment experience. Contact us at H.R@navvishealthcare.com.
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