OVERVIEW
We are seeking an experienced and analytical Associate Director to join our team in the Boston office. This position will play a critical role in the analysis of patient trends, utilizing process mining tools, and managing large, complex data sets. The ideal candidate will have extensive experience in data analysis within the healthcare industry, proficiency in visualization tools such as Tableau/Power BI, data analysis tools such as SQL/Python/R and experience with systems such as EPIC EMR/Praxis/Cerner/Allscripts and a strong ability to create insightful dashboards that drive strategic decision-making.
RESPONSIBILITIES
Patient Trend Analysis:
- Conduct in-depth analyses of patient data to identify trends, patterns, and opportunities for improvement.
- Collaborate with healthcare providers and internal teams to understand key metrics and deliver actionable insights.
Process Mining:
- Utilize process mining tools to assess and optimize healthcare processes.
- Analyze workflows to identify inefficiencies and suggest improvements.
Data Management:
- Collect, manipulate, and analyze large datasets from multiple sources.
- Ensure data accuracy, consistency, and integrity across all platforms.
Dashboard Creation:
- Develop and maintain interactive dashboards using Tableau/Power BI to visualize complex data sets.
- Provide stakeholders with clear, concise, and actionable reports to support business objectives.
Collaboration:
- Work closely with cross-functional teams, including IT, operations, and finance, to align data analysis with business goals.
- Present findings and recommendations to senior management and other key stakeholders.
Client Relationship Management:
- Serve as the primary liaison between the company and its clients, addressing inquiries, resolving issues, and ensuring exceptional service delivery.
- Develop and maintain strong, long-term relationships with key clients to enhance loyalty and retention.
Business Development:
- Identify and pursue new business opportunities to drive growth and expand client base.
- Develop and implement strategies to acquire new clients and penetrate new markets.
Project Management:
- Oversee the execution of client projects, ensuring timely and successful delivery according to agreed-upon scope, budget, and timeline.
- Coordinate with internal teams to ensure resources are effectively allocated and project milestones are achieved.
QUALIFICATIONS
- Bachelor’s degree in Data Science, Healthcare Administration, Business Analytics, or a related field. Master’s degree preferred.
- Minimum of 10+ years of experience in healthcare data analysis or a related field.
- Proven experience in analyzing patient trends and using process mining tools.
- Advanced proficiency in Tableau/Power BI, with a strong ability to create and manage dashboards.
- Extensive experience in handling and analyzing large datasets.
- Strong analytical and problem-solving skills, with the ability to think critically and provide data-driven recommendations.
- Experience with healthcare platforms such as EPIC EMR/Praxis/Cerner/Allscripts.
- Experience with data analysis tools such as SQL/Python/R.
- Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
- Familiarity with healthcare regulations and industry standards.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
BENEFITS
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
- A collaborative and supportive work environment.
#J-18808-Ljbffr
