Senior Business Analyst – HCM Focus 99% Remote – Chicago, IL (onsite for training and 1-2 meetings/month)
Summary: This is a newly created position that will work with another newly hired Human Capital Management Technology Manager, on a team of 2, focused on driving the implementation, development and customization of a new resource management tool that will allow a professional services firm to efficiently allocate professionals to clients. For example, determining which associates have availability to take on a new matter, and determining whose workloads are too high to take on new ones, distributing work more evenly, etc.
Duties and Responsibilities: - Designs, coordinates and conducts system testing according to requirements, including writing test plans, managing testing processes, and documenting results.
- Works closely with Human Resources department to provide support on applicable HR system updates, testing, training, maintenance, documentation, and communication.
- Leads initiatives for implementation of new Human Resources systems processes and/or procedures.
- Tests new customizations, functional updates/fixes and/or new features.
- HR system security administration.
- Develops and modifies new and/or existing HR reports. This would include gathering requirements from end-users, document requirements, and testing of new reports.
- Researches best practices and keeps abreast of trends in HRIS development and related business applications to assist business owners in meeting system and process goals.
- Consults with other departments to determine their goals and objectives for Human Resources systems (Resource Management, Practice Administration, etc.), provide recommendations for achieving those goals and assist in the development of such solutions.
- Creates and maintains HR Systems procedure documentation and communicate changes in procedures to applicable Human Resource personnel.
- Coordinates with internal business owners to identify root causes of and solutions to data integrity issues.
- Answers end-user questions and ensures issues are tracked, reported on and resolved in a timely manner.
- Perform other related duties as required and assigned.
Skills we're seeking - 4+ years of experience working with HR Technology (HRIS/HCM, ATS, LMS, etc.)
- Experience gathering requirements for software-related initiatives
- Experience implementing HR systems in accordance with business requirements
- Project Management experience
Preferred: - Bachelor's degree
- Experience working for a professional services firm or law firm
- Experience with similar resource allocation projects
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