Location(s): Birmingham, Alabama, Chicago, Illinois, Dallas, Texas, Jacksonville, Florida, P&C-Great Oaks Way-Alpharetta-GA, Remote-CT
Details:
Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
POSITION SUMMARY:
The Product Owner (Director) is responsible for the overall vision, execution, and optimization of a product. The role is directly accountable for the business objectives and key results achieved over the lifetime of a product. This role also acts as the business owner for product-oriented investments. The area of concentration for this position is within the Distribution vertical of the Insurance Lifecycle.
Position Responsibilities:
- Develop a product vision and convert the vision into a concrete strategy and execution plan.
- Develop Distribution Objectives and Key Results and articulate how the execution plan will achieve the desired business outcomes.
- Conduct internal and external research and analysis in collaboration with the team to identify opportunities for new and existing features and functionalities.
- Act as a leader between the consumers and the technical teams, communicating consumer needs and translating those needs into new features for the team to design.
- Contribute to Requirements Gathering and Backlog Management.
- Partner with Value Chain Business Architects to develop distribution roadmaps that will be incorporated into the broader KMPR portfolio plan and catalogue.
- Develop and implement data pipelines that extract, transform, and load data into an information product that can provide production insight into the health of the business.
- Contribute to community of practices as a mentor and help improve tools and practices.
- Execute on small, medium and high complexity capabilities across Strategic and Run the Business work items.
- Decision Making and Prioritization authority.
- Acts as a voice for the business.
Position Requirements:
- Passion for solving problems, optimization, and strong process and consumer orientation and mindset.
- Passion for describing and analyzing a business process and product through data and flows.
- Practicing knowledge and experience in Agile, Scrum Master, working with UX/UI and Tech Talent.
- Highly data-oriented and results driven, focused on the customer and internal business outcomes.
- Bachelor’s degree required, preferred in STEM, especially Economics, Computer Science, & Analytic Fields.
- Experience in Requirements Gathering and Backlog Management.
- 10+ years of related experience, 5+ years' experience managing large-scale, mission critical, business capabilities.
- Experience in Independent Agent and Direct to Consumer channels.
- Experience in Agency Onboarding and Licensing.
- Experience in Technology, User Experience and Design a Plus.
- The selected candidate will work a hybrid work schedule which will require weekly reporting to one of our offices in Chicago, IL, Birmingham, AL, Jacksonville, FL, Alpharetta, GA or Dallas, TX.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The incumbent must have the abilities or aptitudes to perform each essential function proficiently with or without reasonable accommodation. Our organization has a dynamic work environment where positions evolve and change. Therefore, the Company reserves the right to modify, delete, or add job duties, responsibilities and skills that are stated in this job description at any time.
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
