Center 1 (19052), United States of America, McLean, Virginia
Director, Product, Core Modernization
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. The Card Core Modernization team is seeking such an individual to drive value back to the business and innovation through the use of technology.
The Card Core Modernization team runs the "nuclear" core processing platform and associated capabilities for the card business. This platform is the foundation that the Capital One's consumer life-cycle is built upon including:
- Product Setup + Account Booking
- Account cycling and billing
- Settlement functions
- Account and Transaction SORs
- Merchant and Fraud Dispute Handling
- Account closure
- And much more
What "great" looks like for this Product Leader is to provide visionary, yet practical leadership to balance maximizing value to the business today while actively, and differentially enabling the move to a modern core.
The product leader for Card Core Modernization will broadly interface with stakeholders across the Card Line of Business, and play an increasingly critical strategic role in Core Modernization, as they will need to balance the "needs of today" with "enabling the move to the modern core", which will translate into the following kinds of problem solving:
- Balancing business needs to "add more" to today vs. Modern Core tomorrow, including new capabilities to be built on current Core
- Strategically managing our team interactions with vendors to achieve near and long-term goals
- Proactively managing our product risk and health posture - and directly informing related functional requirements in the modern core
- Opportunistically leverage depth of insights from existing Core, and lessons learned / tooling to inform how future state more broadly designs and executes migration
- Drive product management best practices throughout the organization and establish a culture of product management discipline
The expectation is the leader will build and maintain a highly engaged, high-performing team through a combination of development within the existing team and recruiting new talent, as well as play a horizontal connective role to elevate the culture, talent, operating rhythms, and inclusivity in the broader Core team as it evolves and matures.
This leader will manage a direct organization of ~6 direct product and process associates. In addition, 15 engineering teams focused on scalability and resiliency of connective components of the COF ecosystem.
In this role, you will be expected to demonstrate proficiency in five key areas:
- Human Centered: You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage.
- Business Focused: You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One.
- Technology Driven: You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics.
- Integrated Problem Solving: Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible.
- Transformational Leadership: You'll establish a long-term product portfolio strategy, informed by customer and business needs.
We want you if you are:
- Intellectually Curious: You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision.
- Communicator & Influencer: You're comfortable influencing a group of executives as well as communicating your product vision clearly.
- Do-er: You're biased toward action, and are willing to make commitments and trade-offs with other leaders.
- Passionate & Customer Focus: You care about growing others and bringing them together around what's possible.
- Learner: You have an appetite to learn new things or new technologies.
- Team Player: You enjoy working with diverse people and driving the team toward a common goal.
Basic Qualifications:
- Bachelor's Degree
- At least 7 years of experience in digital product management
Preferred Qualifications:
- Bachelor's Degree in Computer Science or Engineering
- MBA or Master's degree
- 5+ years of experience in Agile product management
- 5+ years of experience translating business strategy and analysis into consumer facing digital products
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location.
New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr
