Boost win rates, increase average deal size, and increase revenue per rep with Gong, the #1 Revenue Intelligence platform.
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.
As Senior IT Finance Systems Engineer, you will support the planning and execution of NetSuite & other finance systems projects at Gong by leading the overall architecture and evolution of the finance systems topology. You will own the engagement with internal and external partners and manage projects from inception through the full SDLC life cycle. Reporting to the VP | Head of Information Technology, you will work closely with cross-functional teams to organize, report on, address and execute business needs.
RESPONSIBILITIES
- Act as NetSuite product owner while lending your strong expertise with integrated systems including NetSuite, Zip, Navan, Expensify, Ironclad, and Salesforce.
- Own the financial systems roadmap in conjunction with your business partners.
- Drive the overall prioritization of the project pipeline with your stakeholders.
- Architect and implement creative solutions to business problems by leveraging out-of-the-box NetSuite functionality, customizations, scripting, and workflows.
- Mentor and guide more junior level developers.
- Provide NetSuite technical context to discussions about business needs to ensure we are leveraging native system capabilities wherever possible.
- Build accurate reports/searches as requested by management.
- Manage configuration changes to fields, workflows, roles/permissions, forms, records, saved searches, and reports and standardize the process that governs these changes.
- Create comprehensive technical documentation for our NetSuite deployment, including fully documenting existing and new customizations, scripts, workflows, and defined business processes.
- Assist in designing, recommending, and implementing best practices as it relates to NetSuite.
- Partner with Finance, Sales Ops, HR, and other functional areas to enhance and build critical integrations.
- Responsible for documentation, design and execution of IT General Controls and related system controls, ensuring NetSuite is maintained in a clean and organized manner that is always “audit ready.”
- Partner & suggest best practices as it relates to NetSuite Billing Schedules and Consolidated Invoicing.
- Assist in building and teaching how to build reports/searches to streamline processes.
- Enhance and/or create integrations between NetSuite and other systems including but not limited to: SFDC for transactional information, banking systems for payment application, Paystand (payment processor) & Avalara (for tax calculations).
QUALIFICATIONS
- BS Degree in Computer Science.
- 10+ years of in-depth implementation and support experience on NetSuite leading IT projects, preferably in a SaaS environment.
- Proven experience with NetSuite advanced intercompany, multibook and ARM.
- Knowledge of accounting and business processes in SaaS companies is ideal.
- Solid understanding of full-cycle implementation of financial systems and application support processes.
- Track record of multiple successful NetSuite full-cycle implementations.
- Demonstrated strong functional skills within Order-to-Cash (O2C) and Procure-to-Pay (P2P) business processes.
- Strong personality, track record of leadership, able to make tough decisions and persuade stakeholders.
- Excellent written and verbal communication skills.
- Expertise in industry-standard Finance processes across the Finance organization.
- Familiarity with NetSuite, Zip, Navan, Expensify, Ironclad, and Salesforce.
- Adept at SuiteScript and have familiarity with NetSuite's complete offering.
- Exceptional communication skills and a passion for collaborating with stakeholders (Accounting, Finance, Legal, Data Engineering) on functional processes, data challenges, and systems support and evolution.
- Project management and delivery ownership. Ability to collaborate efficiently with cross-functional stakeholders and communicate blockers and updates.
- Excitement about working on complex systems and applying analytical and problem-solving skills for data analysis, technical configuration, support, and troubleshooting.
- Bias for action and willingness to prioritize and execute high-priority tasks, managing multiple projects simultaneously.
- Big-picture thinking and the ability to recommend and implement scalable, optimized business process solutions.
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $163,200 - $192,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
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