Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director Management Consulting
What does a successful Director Management Consulting do at Fiserv?
As the Director of Management Consulting at Fiserv, you will be part of Fiserv’s in-house management consulting group and partner with Fiserv teams to increase efficiency and effectiveness through productivity and quality improvements. Directors are responsible for leading multiple projects simultaneously to help business teams improve efficiency and operational excellence. The work includes close collaboration with a variety of functions and business teams across Fiserv, project management, data and information analysis, solution implementation, and generation of project results. Directors must be comfortable being uncomfortable, as the environment is fast-paced and the project set frequently evolves based on business need and senior leadership priorities.
What you will do:
- Initiate and drive process improvement
- Manage firm-wide productivity improvement programs
- Analyze structured and unstructured data
- Conduct time and motion studies to observe and document the processes being executed
- Identify and quantify opportunities to enhance processes and tools
- Synthesize facts, findings, and recommendations into high-impact executive reports for presentation to Senior Management
What you will need to have:
- 7+ years of work experience (management consultant experience preferred)
- 3+ years of project management experience
- Excellent quantitative and qualitative analytical skills
- Strong experience in logic-based problem solving, root cause analysis, and solution implementation
- Mastery of analytical and presentation tools (Excel, PPT, etc.)
- Excellent communication skills – oral and written
- Ability to travel to key US regional sites: 10 - 20% of time
What would be great to have:
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. We are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
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