The Lead Analyst role focuses on supporting our health plan partners grow their pharmacy lives business through RFP execution. This unique role is a part of the Express Scripts Health Plan Growth team, a cutting edge consulting group that gives you features of a startup with the backing of an enterprise to utilize and grow your sales and advising skills. This role will work closely with our health plan partners to provide successful RFP execution through winning responses, database management and cross-functional collaboration. Additionally, this role will support Health Plan Growth team and Health Plan department initiatives including coordinating team meetings, lab visits and events. The ideal candidate will have a background in project management, RFPs and/or knowledge of PBM industry and be excellent at building strong, authentic relationships.
Essential Functions
- Develop deep understanding of market dynamics and Health Plan needs, and position RFP responses to uniquely meet those needs
- Assist Health Plan partners in RFP execution from start to finish including managing all requests to ESI
- Manage and oversee Opportunities in Salesforce to support RFP tracking and reporting
- Demonstrate a thorough understanding of our RFP workflow and database management tool (RFPIO), employ critical thinking to optimize content within the tool, and drive greater efficiency and effortlessness into the proposal management process
- Ensure RFP responses are accurate, client-appropriate, and meet our department expectation of "good" by partnering closely with subject matter experts across the organization
- Build strong, deep relationships with key cross-functional partners and Health Plans
- Communicate strong points of view based on market insights, client feedback, and consultant guidance, and use that point of view to influence stakeholders in creating winning responses, while appropriately mitigating business risk
- Demonstrate strong written, verbal, and graphic communication skills to support interactions with VP-level colleagues
- Responsible for various team functions, coordinating client events and high-profile lab visits
Qualifications
- Strategic thinker with a passion for learning and understanding, with ability to connect dots and effectively translate internal descriptions and terminology into client-facing content
- Ability to thrive in a fast-paced environment, successfully navigate ambiguity, and work independently with minimal guidance
- Demonstrated flexibility and adaptability to change
- Excellent written and verbal communication skills
- Excellent prioritization and time management skills
- Ability to plan for and integrate multiple tasks concurrently
- Experience in directing or working with multi-disciplinary teams
- Ability to develop deep cross-functional relationships, both within day-to-day work activities and beyond directly-assigned tasks
- Demonstrated ability to coordinate tools, resources and people through to project completion
- Knowledge of PBM or healthcare industry preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
