At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.
Director of Product Management at SpotHero:
We're seeking a Director of Product Management to manage, shape, and grow our fast-paced, growing product management team! You will lead a team of product managers (4 people) focused on our business facing products. By working with a two-sided marketplace, you will focus on building, growing, and leading a team dedicated to helping parking operators grow and scale their businesses. This crucial role will have a transformational impact by helping operators succeed by understanding our shared customers’ behaviors and needs when parking.
Sounds like you? Keep Reading!
Our Product Management Team seeks out and solves incredibly hard problems each and every day to create the best experience for our customers, while crafting a strategy that allows us to continue to grow and achieve our business results making us a truly product led organization.
What you will do:
- Be an integral piece in building strategy by blending stakeholder needs, innovative solutions, and evangelism to move the parking industry into a digital future!
- Build, track, and analyze KPIs that are presented to leadership on a regular, ongoing basis. You will empower and collaborate with the entire organization to make data-driven choices to support SpotHero’s vision.
- Present, oversee, and produce product management deliverables. This includes vision statements, strategy documents, and prioritized roadmaps, among others as you progress in your role.
- Champion growth optimizations to maximize product performance with advanced research and data-driven methodologies. You will guide discovery through ideation, research, documentation, and receiving feedback from our customers.
- Collaborate with various teams to create innovative, best-in-class, and customer-centric solutions! You will assist your team in navigating relationships with business stakeholders and our end users.
- Partner with the Product Leadership Team to establish product management standards, deliverables, and methodologies at SpotHero, which will determine the best approach to solve any large, cross marketplace gaps.
- Manage and coach a team of product managers by providing pointed, useful feedback and ensuring project deadlines are successfully completed. Develop training plans for continuous development of the team's skills and to work towards career goals.
- Be an industry thought-leader by participating in public speaking events + panels to showcase SpotHero’s product as an industry leader in transportation and technology.
- Continuously build and grow top performing teams by recruiting, hiring, onboarding, and providing professional development for each new hero on your team.
Who you are:
- You are able to gain buy-in and cooperation from a wide range of stakeholders.
- You know how to create processes that unlock an employees’ full potential and can lead with empathy. You understand and care how your decisions impact the work of others, and you notice how everything is holistically connected at SpotHero.
- You hold yourself accountable when something goes awry and you’re not afraid to signal for help.
- You are exceptionally organized and very comfortable working with executive, engineering, and product design leaders. You sweat the details and you strive to understand the nitty-gritty details behind every decision.
- You are a clear communicator, transparent, and are passionate about creating effective documentation. You understand the importance of this when hiring + developing talent, as well as working with key stakeholders + business partners.
What you bring:
- You have 7+ years experience in product management as well as 2+ years experience in a management role.
- You have a background in B2B software, saas, or marketplace platforms + technologies.
- You have a passion and tenacity for learning, as well as an ability to educate others.
- You deliver clear, compassionate, and constructive feedback to team members without giving too much direction.
- You lead engagements to provide a strong voice for products within blended teams, including senior leadership, other departments, and external clients.
- You may also have an understanding of:
- Product Analytics software - i.e. Mixpanel
- Agile Software Development Life Cycle - i.e. Atlassian suite
Seeking candidates in:
- Chicago, IL (2x per week in office)
What we are offering:
- Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited growth potential.
- Excellent benefits - we cover up to 90% of Medical Premiums, 50% of Dental and vision Premiums, company-sponsored Life Insurance, a 401 (k), and generous parental leave.
- Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
- Learning Budget, Udemy and Sales Assembly license - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
- Annual parking stipend – we help people park!
- The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
- A company that cares about its employees’ unique backgrounds. From Employee Resource Groups to Unconscious Bias Trainings, we want each and every employee to feel like SpotHero is a place where they can bring their whole selves to work.
At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.
SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.
Additionally, because we want to Remember to Signal, if you choose to provide us personal information in connection with a job application, please review our Applicant Privacy Notice which provides details about what information we collect and process about you in order to consider your candidacy.
PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.
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