Trouts Fly Fishing, a multi-location fly fishing outfitter based in Colorado, is looking to fill a Regional Store Manager position for its Denver location.
Job Description
The Regional Store Manager position at Trouts Fly Fishing requires a high attention to detail and a dedication to developing a high level and diverse knowledge of product and retail best practices. A successful applicant will be computer literate, an enthusiastic, high energy, self-starting, creative leader and team player, with a strong retail background emphasizing customer service. We are looking for a person who has the ability to multi-task, has strong people skills, especially as it relates to customer service, and is a relationship builder. Honesty, loyalty, and a positive attitude are essential. Experience is a must for this level of management, and we will also extensively train the right person. The ability to see a task to completion is critical. The candidate will provide direct assistance to the President and Chief Operations Manager (COM), with a focus on maintaining product flow in a high volume retail environment, in addition to customer sales support within the shop and through our online solution.
Responsibilities
- Exemplify excellent product knowledge and customer care within a broad range of fly fishing products and services.
- Collaborate with the COM to audit and maintain a large, diverse product inventory.
- Collaborate with the COM to maintain healthy inventory levels at all times, addressing both heavy and low stock categories and individual SKUs.
- Collaborate with the COM to properly process and allocate inbound shipments of products and equipment.
- Effectively communicate noticeable sales trends and consumer behavior to the management team.
- Assist COM in writing and placing in-season inventory fills when requested.
- Assist COM in forecasting, reporting analysis, and execution of early Order writing when requested.
- Collaborate with the COM to promote products and complete product/service requests made by customers who are in the shop.
- Assist COM in maintaining a productive work environment.
- Ensure cleanliness and organization of personal and shared workspaces.
- Assist in maintaining healthy levels of necessary business supplies and merchandising tools.
- Exercise best practices for merchandising products to best display fly fishing equipment, clothing, and other gear, making products visually compelling to the customer and resulting in a sales floor that is easy to shop and navigate.
- Fulfill out of market customer orders quickly and efficiently, with the highest attention to detail.
- Manage a staff of full-time and part-time Sales Associates and Retail Associates.
- Comply with all Company policies and procedures.
- Complete special projects as required.
Requirements
- Friendly, outgoing, and able to work well with others.
- Knowledge of fly fishing, flies, and products.
- Strong leadership and organizational skills.
- Understanding of general marketing strategies, including social media.
- Ability to multi-task in a fast-paced work environment.
- Ability to work long hours, weekends, and holidays.
- 4-year college degree preferred.
Compensation – Full-time, year-round salaried position.
- Potential for performance-based bonuses.
- Pro-forms and in-store discounts.
How to Apply: Please send an updated resume and cover letter to jobs@troutsflyfishing.com. Once these are received, a detailed Application for Employment will be sent to the interested applicant. Final candidates will be contacted for a phone or in-person interview, depending on your location.
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