Position Summary
Please apply online using a laptop or desktop computer.
Are you passionate about harnessing the power of Salesforce to transform businesses and contribute to saving over 10,000 lives each year through biotherapy? Are you a passionate leader who thrives on keeping complex projects on track and surpassing expectations?
If so, then step into the spotlight as NMDP’s Sr Manager of Enterprise Architecture. NMDP is a non-profit organization in the exciting and rapidly evolving cellular therapy industry. In this leadership role you will have the opportunity to mature the enterprise architecture practice in the areas of Architecture Governance, Intake / Consulting, Product / Platform Architecture and Digital Business Strategy / Innovation. You will lead teams comprised of 2-6 employees, and 3-10 contingent workers, spanning architectural disciplines with a focus on enterprise architecture, solution architecture and integration.
The Sr. Manager works directly with business partners and IT stakeholders, applying standardized engagement models to ensure governance and coherent architecture guidance for initiatives.
This role builds significant relationships across the organization and serves as an architectural strategic thought leader. The ideal candidate will have proven ability to influence stakeholders throughout the organization. This is a remote position (US).
Accountabilities
Responsible for maturing the enterprise architecture practice in the areas of Architecture Governance, Intake / Consulting, Product / Platform Architecture and Digital Business Strategy / Innovation:
- Architecture Governance: Ensuring consistent application of our IT Strategic Principles, optimizing technical investments, managing strategically significant technical risk and simplifying the IT portfolio. Establishes architectural standards and patterns.
- Intake / Consulting: Provide consistent, easy to navigate, consultation between the business and IT through a standardized EA intake experience across the project (ePMO), product and ad-hoc consulting channels. Ensures high quality customer service.
- Product / Platform Architecture: Ensure Core IT Products and Platforms have a defined target state including long term performance, scalability and security. Collaborates with other IT and business stakeholders to develop, validate and approve target states.
- Digital Business Strategy / Innovation: Ensure NMDP business capabilities are digitally enabled for competitive advantage. This includes ensuring that business capabilities are well defined, that capability enablement is routinely assessed and that an ideal state vision with roadmap exists for key business lines as well as for the enterprise at large. Lead strategy and design of CRM related digital transformation initiatives across different service lines. Ensure that the Salesforce and other platforms scale effectively with the business demands.
- Center of Excellence: Establish and lead a CoE that provides architectural guidance for CRM solutions, performs Vendor evaluation and makes Build vs Buy decisions. Define architectural strategy, governance, and best practices.
- Collaboration: Collaborate with architects across business and IT to develop POCs, technical assessments, and articulate trade-offs. Present and advocate for the solution to the Product Management team and Business and drive it to completion. Utilize extensive Salesforce expertise to review optimal solutions, focusing on maximizing functionality and system integrations while adhering to pragmatic cost models.
- Project Success: Guarantee project success not solely through feature implementation but also via the seamless integration of data across systems.
Workforce And Department Leadership- Develops leadership competencies, sets effective behavioral and performance standards and nurtures relationships within the architecture team and among peers/colleagues across IT.
- Hires, trains, manages, mentors and evaluates performance of staff and contractors serving in an architecture capacity.
- Plans and manages technical service and consulting engagements as required.
- Participates in budgeting for the enterprise architecture department. Maintains proper cost controls and spending within budget. Supports overall budget stewardship in collaboration with the Chief Architect.
- Motivate and mentor teams to create a dynamic and cohesive environment that champions success. Collaborate with other stakeholders in IT to effectively communicate and implement CRM strategies.
- Maintain clear, effective communication between stakeholders and the technical team, bridging gaps between technical and business perspectives.
- Foster a culture of continuous improvement. Drive improvements by assessing project outcomes and applying insights to future projects.
Other Accountabilities- Self-educates and maintains knowledge of trends, emerging technologies, and information systems development, and determines their potential application to the NMDP.
- Keep abreast of the latest Salesforce updates and features, promoting the adoption of new innovations within the organization to help meet business key metrics. Ensure that the value of Salesforce investment is fully realized.
- Other duties as assigned.
Required QualificationsKnowledge of:- Experience with Salesforce Health Cloud, Sales Cloud, Service Cloud, and Marketing Cloud is desired.
- Demonstrated ability to manage budgets, timelines, and resource allocation.
- Prior experience in a consulting or client-facing role is beneficial.
- Software development and testing methodologies along with experience in regulatory oversight is required.
- Solid understanding of operational processes and the ability to discuss technological terminology in business terms.
- Advanced knowledge supporting business capability development through solution architecture.
- Solid understanding of current application technology trends, and also overall IT industry trends and advanced knowledge of business, systems and information modeling techniques.
- Advanced technical expertise in architectural design, development and implementation with specialization in multiple technology disciplines, platforms and applications.
- Expertise in IT business architecture including business process design and governance.
- Application framework architecture, application servers, application security, distributed application security, database environment, data-driven application methodologies. Thorough understanding of the enterprise architectural blueprint requirements and the impact on business functions.
Ability To- Demonstrate effective organizational and cultural skills to drive and implement major re-engineering efforts. Strong interpersonal and negotiation skills. Exceptional written and oral communication skills as well as a strong capability for teamwork/collaboration across organizations Advanced planning, organizational skills and problem-solving skills.
- Foster organization change through multiple channels, influence at all levels, manage organization-wide change driven by significant innovative ideas and remain neutral toward technology choices.
- Lead and mentor project team and team members comprised of direct and indirect reports.
- Manage architecture transition roadmap over multiple budget cycles. Knowledge of system integration and business process modeling. Program implementation skills including project portfolio management, and the planning, reporting and directing the work of others across multiple implementation projects concurrently.
Education And/or Experience- Bachelor’s degree in Computer Science, or Engineering / Business Administration with an emphasis in Information Technology. However, upon evaluation, equivalent related experience and/or education may be substituted for the degree requirement.
- 10+ years of leading Technical Teams with at least 5 years of direct people management.
- 5+ years of experience with architectural principles and/or working as an architect.
- Demonstrated experience implementing solutions. Experience in designing application or solution architectures including both in-house developed and COTS (Commercial, off-the-shelf) applications, including SaaS is a must. Cloud computing knowledge required. Experience in establishing and implementing against multi-year application migration roadmaps required.
- At least 10 years of experience in Business and Solution Architecture, with at least 8 years specifically designing Salesforce and 3 years designing Health Cloud projects.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)- 10+ years of experience as an architect with experience analyzing and authoring artifacts describing the architecture from the business, information, application and technology viewpoints.
- 5+ years of modern data architecture practices including DataCloud, DataLakes.
- Hands on experience with CI/CD and DevOps / DevSecOps models.
- Hands on experience implementing SDLC methodologies like Agile and SAFe frameworks.
- Previous experience in growing and maturing architecture practices.
Dei CommitmentAs part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
BenefitsNMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information
Additional Information
- Number of Openings: 1
- Pay Basis: Yearly
- Schedule: Full-time
- Driver Policy: No
- Job Family: Information Technology
- Career Category: Established Leader / Established Professional
- Career Level: 8
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