About The Role
The Sr. Field Engineering Manager will be responsible for managing a team of engineers tasked at delivering new product introductions (NPIs) to major ZT customers. This will include execution and enablement of products through the qualification life cycle, including power on, debug, triage of issues and resolution for on time delivery. The role will include customer relationship management, setting and meeting commitments, and direct 1st line engineering team management. Management of functional roles include validation engineering, product management, and systems engineering. The role will interact heavily with internal engineering, design, and product teams to define deliverables, push priorities and deliver results. The ultimate goal of the Sr. Field Engineering Manager is to delight the customer with exceptional NPI execution and delivery.
What You Will Do
- Acts as the primary owner on behalf of the field engineering organization for the NPI functions related to the customer which you would be responsible for. Continuously build and leads a team of engineers focusing on delivering NPIs. Coordinate with cross-functional teams including engineering, sales, design, program management, to deliver and execute NPI for the customer.
- Identify and routinely uses the most effective and cost-efficient business practices to execute processes; continually evaluates their effectiveness and appropriateness.
- Exercise independent judgment in planning and organizing work; monitors performance and reports status to senior management.
- Troubleshoots relatively complex problems and issues.
- Ensures employee compliance with Company policies, procedures and practices.
What You Bring
- Bachelor's degree in related field required, or advanced degree with equivalent work experience
- Minimum of 8 years experience
- Creative leader with superior analytical abilities. Strong problem solving and technical skills to earn trust and influence partners and teams. Knowledge of server hardware development process and lifecycle. Ability to handle stressful situations with perseverance and professionalism.
- Proven ability to develop and maintain positive and productive relationships with both internal partners and external clients
- Hands on computer hardware and/or technical support experience is a required
ZT Systems offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes a 401(k) plan, health and dental insurance, and paid time off. The typical base salary for this position is expected to be between $151,500 and $219,000 per year. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications. We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, gender, marital status, national origin, disability or handicap, or veteran status. ZT Systems is a Drug-Free Workplace.
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About ZT Systems
At ZT Systems, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining.
A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow.
Join ZT Systems and help us build technology infrastructure that connects the world.
What We Offer
When you join ZT, you’ll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.
ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
