About Us:
Established in 2019, Sioux Surgical Inc. – exclusive agency partner of Arthrex – distributes best in class orthopedic products, solutions while providing the highest level of customer service in fulfilling the shared mission of “Helping Surgeons Treat their Patients Better.” We proudly serve Montana, North Dakota, Eastern Minnesota, and Western South Dakota.
Qualifications:
- Bachelor’s degree required
- Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
- Successful Video/Endoscopic Sales or Management
- Must be comfortable in surgery/operating room environments
- Knowledge and Skill Requirements/Specialized Courses and/or Training
- Strong public speaking and communication skills are required
- Strong sense of urgency is important
- Current Driver’s license
- Access to your own transportation
- Travel required
Responsibilities:
The Imaging and Resection Manager is responsible for:
- Achieving predetermined sales goals and quotas within their assigned territory, specific to capital products.
- Establishing, building, and maintaining customer relations through constant communication and in-person appointments.
- Maintaining expert knowledge of our market-leading product portfolio.
- Consulting surgeons in the operating room regarding the use of our capital equipment.
- Meeting and exceeding sales objectives for territories.
- Representing Sioux Surgical, an authorized agency of Arthrex, a leader in the orthopedic industry, by working with a sophisticated audience of surgeons and healthcare professionals.
- Managing, meeting, and exceeding sales objectives for Sioux Surgical for Arthrex Capital Products Category.
- Collaborating with Sales Managers and Teams to develop and implement new sales plans and effective marketing and management strategies to position the organization competitively and to meet/exceed Agency objectives.
- Managing and participating fully in trials, including:
- Uncovering information prior to trial
- Pre-call planning
- Preparation of all marketing materials, quotes, and information needed for the trial
- Post-trial follow-up
- Evaluating the success of each trial by Team and Account:
- Identifying success markers or losses
- Determining ways to ensure future success and implementing changes for future wins
- Evaluating the cost of trials and equipment over time vs. the return on trials / purchased equipment
- Creating processes that provide optimal data tracking by customer, account, sales team, and Technical Consultant.
- Building and maintaining a Customer Profile and Target List allowing efficient tracking of past, current, and future opportunities.
- Providing Monthly Progress Updates to management.
- Maintaining accurate reporting and record-keeping, consisting of Sales Figures, Quotas, and Annual, Quarterly, Monthly, Weekly Planning Worksheets.
- Working with the Operations Manager to identify opportunities for placement of unused equipment to contain cost outlay.
- Modeling Leadership behavior through clear communication, effective coaching, and respectful collaboration to maximize relationships with Agency Teams and Accounts, ensuring long-term success.
- Communicating with current and new customer accounts, Team Managers, and Technical Consultants regarding various topics, including product updates, changes to product portfolio, and educational programs.
- Identifying the needs of new prospects and developing appropriate responses (written, telephone, and face-to-face).
- Performing field calls for the accounts, including "on-call" and operating room consultation.
- Cross-selling additional products or managing new product introductions as they become available.
- Supporting compliance and the principles of responsibility (AdvaMed) by:
- Maintaining the privacy and confidentiality of information
- Protecting the assets of the organization
- Acting with ethics and integrity
- Reporting noncompliance
- Adhering to applicable federal, state & local laws and regulations, accreditation & licensure requirements, and Company policies and procedures
- Working with the Agency Owner and VP by receiving coaching, training, or mentoring; transferring knowledge to peer Sales Managers, Technical Consultants, Sales Representatives, and Customers.
- Collecting competitive data, remaining current on industry, customer, and competitive trends, and conveying information to Sales Teams.
- Participating in and attending sales meetings and professional association meetings outside of regular business hours, as required.
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