Are you passionate about the automotive industry and skilled in customer service? We're looking for a dedicated and motivated individual to join our team as an Automotive Service Advisor.
Responsibilities:
- Greet customers and provide excellent service throughout their vehicle repair process.
- Listen to customer concerns and accurately document vehicle issues.
- Communicate with technicians to ensure a clear understanding of customer concerns and vehicle conditions.
- Provide accurate estimates of repair costs and timelines.
- Keep customers informed about the status of their vehicles and any additional repairs needed.
- Schedule and coordinate service appointments efficiently.
- Maintain a positive and customer-focused attitude.
Requirements:
- Previous experience in automotive customer service or a related field.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and repairs.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent problem-solving skills.
- High school diploma or GED equivalent is required.
- Valid state-issued driver’s license and clean driving record are required.
- Prior sales experience.
- Excellent communication and negotiation skills.
- Ability to manage time and serve customers with little supervision.
Benefits:
- Competitive salary with performance-based incentives.
- Health and dental insurance coverage with company contribution.
- Professional development opportunities.
- Positive and collaborative work environment.
If you're a motivated individual with a passion for customer service and automotive repair, we want to hear from you!
Join our team and be a part of creating happy and satisfied customers in the automotive world!
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