Are you passionate about the automotive industry and skilled in customer service? We're looking for a dedicated and motivated individual to join our team as an Automotive Service Advisor.

Responsibilities:

Greet customers and provide excellent service throughout their vehicle repair process.
Listen to customer concerns and accurately document vehicle issues.
Communicate with technicians to ensure a clear understanding of customer concerns and vehicle conditions.
Provide accurate estimates of repair costs and timelines.
Keep customers informed about the status of their vehicles and any additional repairs needed.
Schedule and coordinate service appointments efficiently.
Maintain a positive and customer-focused attitude.

Requirements:

Previous experience in automotive customer service or a related field.
Strong communication and interpersonal skills.
Knowledge of automotive systems and repairs.
Ability to multitask and prioritize in a fast-paced environment.
Excellent problem-solving skills.
High school diploma or GED equivalent is required.
Valid state-issued driver’s license and clean driving record are required.
Prior sales experience.
Excellent communication and negotiation skills.
Ability to manage time and serve customers with little supervision.

Benefits:

Competitive salary with performance-based incentives.
Health and dental insurance coverage with company contribution.
Professional development opportunities.
Positive and collaborative work environment.

If you're a motivated individual with a passion for customer service and automotive repair, we want to hear from you!

Join our team and be a part of creating happy and satisfied customers in the automotive world!

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Affinity Automotive Services, Inc

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Automotive Service Advisor