Front Desk Medical Assistant (Bilingual - Spanish)
Health Operation Solutions
Job Title: Front Desk Medical Assistant (Bilingual - Spanish)
Location: Mesa, AZ (Mesa / Queen Creek locations)
Wage: $21-$24/hr (depending on experience)
About Us: Well-established Ear, Nose, and Throat (ENT) clinic with over 20 years of experience serving the Phoenix community. We pride ourselves on providing top-tier healthcare services in a supportive and collaborative work environment. We believe in the continuous growth and development of our team members, offering stability and opportunities for advancement to all of our employees.
Position Overview: We are seeking a dedicated and patient-focused Medical Assistant to join our team. The successful candidate will be responsible for providing high-quality care to our patients in a fast-paced environment. This role includes assisting physicians with medical procedures, performing routine clinical tasks, and ensuring that our patients feel comfortable and well-informed about their treatment plans.
Key Responsibilities:
- Updating demographics
- Customer service
- Assist physicians during medical examinations and procedures, including preparation and documentation.
- Perform routine clinical tasks such as taking patient vital signs, administering injections, performing simple lab tests, and maintaining medical records.
- Manage patient flow, ensuring efficient and timely service to all patients.
- Maintain a clean, organized, and stocked examination room.
- Comply with all established policies and protocols, as well as regulatory requirements.
- Provide compassionate care and assistance to patients, answering any questions they may have about their treatment.
- Collaborate with our multidisciplinary team to ensure seamless patient care and a positive patient experience.
Qualifications:
- High school diploma or equivalent required; certification from an accredited Medical Assistant program preferred.
- Fluent in Spanish
- Minimum of 1-year experience in a clinical setting, preferably in an ENT or similar specialty.
- Knowledge of medical terminology, procedures, and protocols.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills, with a strong focus on patient care.
- Proficient in using electronic medical records (EMR) software.
- CPR/BLS certification required.
- Must be able to work flexible hours, including some evenings and weekends.
We value our employees and understand that they are integral to our success. If you are a dedicated and compassionate healthcare professional seeking a rewarding career with a stable, growth-oriented organization, we encourage you to apply. Join our team and help us continue to provide exceptional ENT care to the Phoenix community.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Ability to commute/relocate:
- Mesa, AZ: Reliably commute or planning to relocate before starting work (Required)
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