Job Requisition ID: R0071381
About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. Although the full pay range is posted, the target salary range for this position is $21.47 - $26.84. We also offer generous benefits for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within the first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
Location
The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work at the Castro Building (1200 N Federal) 3 days per week and offsite 2 days per week. Training hours will be 8:00am-4:30pm. Employees must work within the state of Colorado on their off-site days.
What You’ll Do
At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.
The Accounting unit within the Child Support Services (CSS) Division is not your traditional accounting operation. To be successful in this role, not only must you have a strong mathematical aptitude, but you will also recognize how your work directly impacts the families that we serve. If you love numbers and want to truly make a difference in the lives of children, read further to learn more!
The Child Support Services (CSS) Division is currently seeking highly skilled applicants for the position of Child Support Bookkeeper to work with our dynamic Accounting unit. Child Support Services (CSS) partners with federal, state, tribal, and local governments, and others to promote parental responsibility so that children receive support from both parents, even when they live in separate households. Nationally, the child support program is one of the largest income-support programs for families, contributing money to family budgets to help pay for the basics: shelter, food, childcare, transportation, and school clothes. Child support makes a big difference to children. We strive to provide family-centered services and are incorporating innovative strategies that improve the reliability of child support payments.
CSS VISION
The vision of Child Support Services is to help build a world where children can count on their parents for the support and love that they need to be healthy and successful. Child Support Services will put children first by both parents assuming responsibility for the economic and social well-being, health, and stability of their children. We recognize that children benefit from positive, ongoing relationships with both parents.
The Child Support Bookkeeper will perform the following duties:
- Receive and review referrals from a variety of sources and determine the next appropriate steps needed to initiate child support obligations.
- Respond to a variety of questions, explain policies, procedures, and processes, and provide child support related information to various internal stakeholders.
- Enter and maintain client records in various databases ranging from updating ledger balance information to ongoing child support obligations.
- Review court orders and minutes.
- Responsible for completing arrears calculations, allocating child support payments.
- Update and maintain financial records and reports.
- Allocate payments.
- Respond to requests from other technicians (adjustments).
- Pull monthly reports for disbursements on hold and MSO exceptions.
- Perform other related duties as assigned or requested.
About You
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
Our ideal candidate has some or all the following experience, skills, and characteristics:
- Experience with frequent manual calculations and meticulous attention to numerical detail, a strong mathematical aptitude is ideal.
- Requires strong proficiency with calculations or spreadsheet-based computations.
- Responsibilities include reconciling complex accounts and ensuring the accuracy of financial data.
- Critical thinking in a creative manner to resolve issues.
- Proven ability to show a professional level of having a keen attention to detail.
- Experience processing large amounts of data with a quick turnaround time utilizing Excel and ACSES is a plus.
Required Minimum Qualifications
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Four (4) years of experience performing office support work.
- Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
Application Deadline
This position is expected to stay open until November 11th, 2024. Please submit your application as soon as possible and no later than November 11th at 11:59pm to ensure consideration.
About Everything Else
Job Profile
CS2900 Child Support Technician I
Position Type
Unlimited
Position Salary Range
$21.47 - $32.21
Starting Pay
Although the full pay range is posted, the target pay range for this position is $21.47 - $26.84
Agency
Denver Human Services
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
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