Exciting, fast pace, self driven sales environment
Orlando Dodge continues to be one of the highest volume dealerships within the CDJR brand and we pride ourselves in being one of the leading sales locations in Central Florida. Exceptional pay, access to thousands of leads and great inventory. Any sales consultant with drive and passion can grow rapidly.
What We Offer:
- Highly competitive pay plans with the potential to earn a Six Figure Salary!
- Paid Training
- Growth and career path opportunities-to Finance Manager, Sales Manager, General Sales Manager
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Accrued Vacation Time
- Discounts on products, services, and vehicles
General Expectations
- Devote himself/herself to ensuring satisfaction to customers.
- Attend company meetings as required.
- Maintain a follow-up system that encourages follow through with assigned projects.
- Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Understand the terminology of the business and keep abreast of technology changes in products and services.
- Know and understand the federal, state, and local requirements which govern the company’s business.
- Follow lawful directions from supervisors.
- Understand and follow work rules and procedures.
- Participate in performance management.
- Interact well with others and be a positive influence on employee morale.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
- Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
- Be directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards, as set at the sole discretion of the dealership.
- Coordinate with the sales manager to set and meet new and used sales quotas. Meet the profit margin goals for vehicle sales.
- Be polite and friendly and greet customers promptly. Consistently follow the outlined sales process.
- Utilize floor time effectively in meeting the customers needs and soliciting sales.
- Determine each customer’s vehicle needs by asking questions and listening.
- Demonstrate and test drive vehicles.
- Verify that customers are qualified for their wants, needs, and ability to buy.
- Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers.
- Perform pre-delivery inspection and road test before delivery to customer.
- Deliver vehicles to customers after purchase. This process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
- Conduct telephone transactions courteously and promptly.
- Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales.
- Move and arrange display vehicles on showroom and on lot as directed by management.
- Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
- Attend pertinent training and stay current with sales department concerns and sales techniques.
- Attend sales meetings.
Qualifications
- Education: High school diploma or the equivalent.
- Licenses: Driver's License
- Other: Ability to read and comprehend instructions and information, professional personal appearance, excellent communication skills, ability to meet company's production and quality standards.
Physical Requirements
- Spend time outdoors in the weather and elements.
- Spend time indoors in air-conditioned areas.
- Sitting: on a regular basis
- Standing: on a regular basis
- Walking: on a regular basis
- Bending, twisting and/or stooping: infrequently
- Kneeling and/or Squatting: infrequently
- Lifting: 25 lbs to 50 lbs infrequently
- Reaching and/or lifting overhead: infrequently
- Climbing stairs.
- Repetitive hand/finger movement: on a regular basis
- Grasping/grabbing with hands: infrequently
- Pushing and Pulling: infrequently
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