Requisition No: 840349
Agency: Department of Education
Working Title: SYSTEMS PROJECT CONSULTANT - 48003764
Pending Reclassification to Telecommunications Consultant
Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers.
Required Qualifications
A bachelor’s degree from an accredited college or university and three (3) or more years’ of experience listed below.
EXAMPLES OF WORK PERFORMED:
- Works with the network team that is responsible for maintaining and troubleshooting the Division's network infrastructure.
- Collaborates with IT teams to align telecommunications projects with overall business goals.
- Works with multiple teams regarding network support activities for DVR offices located throughout the state to include but not limited to, circuit installation/disconnect, switch deployment/decommission, troubleshooting, MFN-2 routers, switches, UPS’, Wireless Controller and Wireless APs, Teams phones, etc.
- Installs, configures, updates, and maintains network hardware and to keep data and communications protected and secure.
- Manages Teams Phones and provide technical support for voice-related issues, including call quality, connectivity, and hardware troubleshooting.
- Monitors MFN-2 portal and MFN-2 managed routers and responds to any network issues or outages.
- Provide proactive and responsive support to all end users by addressing assigned incidents.
- Troubleshoots telecommunication related issues using various tools.
- Provides telecommunication planning and recommendations for upper-level management review.
- Ensures compliance with Department, State and Federal rules, laws, policies, or requirements.
- Documents all network configurations, diagrams, and procedures for reference and troubleshooting.
- Performs related work as required, assigned, or delegated.
BACKGROUND SCREENING REQUIREMENT
It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening.
No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.
Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.
APPLICATION NOTES:
Candidate Profile (application) must be complete in its entirety.
- Include supervisor names and phone numbers of all periods of employment.
- Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment 3 months or more MUST be addressed on application.
- Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
- It is unacceptable to use the statement “See Resume” in place of entering work history.
- Each field (address, city, and state, dates, phone numbers, etc.) must be completed.
- Periods of employment should be entered with the most recent/current listed first.
- If claiming Right to Interview, candidate MUST attach a copy of their official layoff letter when applying.
SPECIAL REQUIREMENTS:
You will be required to provide your Social Security Number to conduct required verifications.
SELECTIVE SERVICES SYSTEM (SSS)
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
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