Leasing Specialist
CLASSIFICATION: Full-time, Non-Exempt
TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is one of the largest 3rd party management company in the U.S! Our conventional portfolios have also seen rapid expansion.
Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service.
The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:
- We Earn and Cultivate Trust
- We Communicate Authentically
- We Embrace and Affect Change
POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Property managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
- Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
- Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
- Work with your team to reach daily and weekly leasing goals
- Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
- Work collaboratively with other staff members in a highly entrepreneurial environment.
- Provide tours for potential residents
- Help with resident concerns
EXPERIENCE & QUALIFICATIONS
- 1+years of customer service and sales experience
- Strong communication skills
- Experience with Entrata Software or familiarity with PM software is a plus
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
COMPENSATION: $19 per hour, Full -time, with the ability to earn performance bonuses
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