Billing and Invoicing Analyst (Accounting)

Infinite Campus • Minneapolis, MN, United States • $200k - $250k / year • 3w ago

The Billing and Invoicing Analyst works to support the Infinite Campus Accounting team by assisting with daily, monthly, and annual accounting and finance activities. Manages the annual billing processes and ensures timely and accurate billing of customers. Maintains Infinite Campus partnerships and the billing and commission structure. Must be legally authorized to work within country of employment without sponsorship for employment visa status (e.g., H1B) now and/or in the future.

Job Responsibilities

Maintains reoccurring contract billing
Investigates and resolves billing discrepancies and errors
Reconciles monthly partner commission spreadsheets and billing
Processes customer cancellations
Assists with customer calls/emails
Processes approved credits and refunds
Assists with coding monthly credit card transactions
Troubleshoots customer inquiries and discrepancies; ensure timely resolution
Provides customers with requested renewal quotes
Troubleshoots and backs up AP/AR Clerks in daily functions (billing, collections, accounts receivable)
Performs ad hoc project/reporting as requested
Back up to customer contracting
Other related duties as assigned

Desired Background

Bachelor’s degree in Accounting, Finance or related field
Two – four years accounting experience
Proficient in Microsoft Excel
Previous experience in customer relationship management
Working knowledge of ERP system, preferably Sage Intacct

Performance Expectations

Perform job responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism
Establish and maintain positive and productive work relationships with all staff, customers and business partners
Strong attention to detail
Ability to follow set procedures and routines
Ability to prioritize and manage work assignments
Thorough in completing work tasks
Demonstrates good communication and customer service skills
Ability to handle confidential materials in an honest and ethical manner

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