Student Services AnalystJob ID: 320585
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range:$51,558.00 - $67,025.00/annually, DOE
Grade:114
Work Schedule:Schedule is based on the operational needs of the department and EMCC.
Job Summary:Estrella Mountain Community College's (EMCC) Veteran Services Department is hiring a Student Services Analyst. This position acts as the Primary Academic Advisor for the Veteran Services Department. Through a case management approach, advises students on occupational degree and certificate options, transfer pathways, course selection, testing, registration, academic progress, graduation, goal setting, and satisfactory progress towards certificate/degree using Peoplesoft (SIS), other technology, web-based platforms, and technical assistance to specialized active duty, veteran, and veteran dependent populations.
This position also acts as a School Certifying Official (SCO) responsible for interpreting, monitoring, and reporting financial information according to applicable federal, state, and local laws and regulations for VA Education Benefits. As well, the position reviews and evaluates student data to determine eligibility for federal and state programs to maintain compliance. Additionally, it plans, organizes, and assigns the work of part-time VA work-study staff.
Essential Functions:- Provides 1:1 academic advising, on-boarding, retention, and success support functions to students to ensure ongoing successful progress to completion of degree programs. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress, transfer credit evaluation, and satisfactory progress toward certificate/degree using PeopleSoft and other technology.
- Works as an intermediary between the college and federal regulatory agencies, providing department assistance in compliance/regulatory reviews conducted by the Department of Veteran Affairs and the State Approving Agency. Trained and serves as a school certifying official (SCO).
- Coordinates, prepares data, tracks, and implements department strategies for programs and initiatives, such as veterans mentoring, new student orientation, and/or specialized retention programming. Develops or assists with the development and implementation of program/project goals and objectives; may lead project teams.
- Works collaboratively and collegially with academic units and student services throughout the colleges and across the district to facilitate comprehensive academic support for active duty, veterans, and their dependents. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and veteran success.
- Interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion. Handles immediate or sensitive issues requiring confidentiality or quality assurance. Escalates matters requiring senior leadership intervention. Other duties as assigned commensurate to the grade level of the position.
Minimum Qualifications:Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
ORAssociate's degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
How to Apply:Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Please ensure your materials clearly provide the following information:
- Clearly illustrate how prior experience, knowledge, and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load).
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at the time of interview.
Posting Close Date:Open until filled. Estimated first review on September 20, 2024. Must apply by 11:59 P.M. on September 19, 2024, to be considered.
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