Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Here’s who we are: Strategic Comp is part of Great American Insurance Group, which was established in 1872. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance focusing on specialty commercial products for businesses. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc. AFG’s common stock is listed and traded on the New York Stock Exchange (“NYSE”) and NASDAQ under the symbol “AFG”.
Here’s what we do: We insure workers’ compensation coverage for large companies, using our deductible program. Our service in claims and loss control is second to none. We’ve found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning our customers don’t want to leave us either.
Here’s what you would be doing if hired for the position. Strategic Comp is currently searching for a Senior Claims Manager who will be responsible for the oversight and activities of a team of claim professionals. The person hired for this position will be responsible for the day-to-day work and activities of their team. Additionally, the Senior Claims Manager will be responsible for the performance, development and coaching of their staff, including continuous learning and development of their team.
The Senior Claims Manager will primarily work from their home and will be required to attend quarterly claim meetings with an overnight stay.
Responsibilities:
- Focus on fresh, creative approaches on every claim
- Determine on each claim the need for attorneys, surveillance, and nurse case managers, and then assign, direct, and monitor the vendor
- Communicate effectively and develop strong relationships with their team members
- Gain consensus from our insureds regarding claim strategies
- Ensure compliance with required statutes and regulations
Physical Requirements: Sedentary (requires prolonged sitting, continuous use of computer) & Travel (requires some overnight travel)
Qualifications:
- Bachelor’s degree preferred
- A minimum of 10 years of diverse experience in Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island and Vermont workers’ compensation claims handling is required
- Minimum of 4 years of claims management experience in New England states is required
- Must have current license to adjust workers' compensation claims in Connecticut, New Hampshire, Rhode Island and Vermont
- Solid background in coverage analysis, reserving, claims investigation, and litigation management is required
- Prior work with large or national accounts is required
- Candidate location in New England is required
Salary Range: $130,000.00 - $140,000.00
Benefits: The wage range for this job is based on role, level, and location. Within the range, individual pay takes into account a variety of factors that are considered in making compensation decisions including but not limited to skills, education, training, licensure and certifications, experience of the candidate, the role's scope, complexity, and other business and organizational needs. In addition to the base compensation, we offer a competitive Total Rewards package, which includes but is not limited to medical, dental, vision, paid time off, and 401(k) plan for full-time and part-time employees who are eligible for benefits.
Your recruiter may be able to tell you more about our total rewards offerings and the specific wage range for the relevant location(s) during the hiring process.