Must be located near Bentonville, Arkansas as this is a hybrid work schedule.
Job Description
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Services Customer Success team is looking for an Analyst to drive client value by assisting in the analysis and preparation of client deliverables and providing client service on standard questions. Our team members are experts within their categories and on NIQ solutions, and are viewed as trusted partners by our clients.
When you join NIQ, you’re signing up for an experience that requires analytical thinking, flexibility, curiosity, and passion. The Analyst Role will allow you to be on the front lines of the fast-paced consumer world.
Client Service, Analytics & General Duties
- Attend client meetings with team members to gather information and learn client business issues.
- Conduct required research and analysis to identify trends and patterns in data to glean insights aligned to client business issues, and formulate findings in a story-telling manner.
- Contribute to client deliverables by assisting in building presentations with insights and preliminary recommendations.
- Use all available NIQ content to deliver integrated insights and analyses related to Consumer-Packaged Goods (CPG) consumer behaviors.
- Provide responses to client inquiries, and follow up to ensure a high level of service is maintained.
- Mine and organize data based on client business issues.
- Review data for errors and inconsistencies.
- Participate in knowledge sharing across the professional services organization.
- Collaborate across the retail organization to support business development and ongoing business process improvements.
- Actively participate in and identify opportunities for efficiencies, automation, standardization, and ways to simplify processes.
Professional Development
- Continue to broaden knowledge of client business issues and needs, NIQ services, and broader industry.
- Seek opportunities to engage in cross-functional teams/projects.
- Contribute to the creation of an environment team members are proud to be a part of and others want to join.
Qualifications
- Bachelor’s or Master’s Degree.
- 0-3 years of experience in a professional services organization, applying analytics to resolve business issues.
- Analytical proficiency.
- Strong oral and written communication, organization, and customer service skills.
- Highly proficient in Microsoft Office (Microsoft Word, Excel, and PowerPoint).
- Prefer prior experience in CPG (particularly Beauty/Personal Care, Baby, Pet, Household Essentials, or Health & Wellness), Retail, and Client Service (Consulting, Research).
Additional Information
- Flexible working environment.
- Volunteer time off.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com.
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center.
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