Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Senior Specialist - Fraud Investigations plays a key individual contributor role within the Fraud Investigations (FI) group of the Financial Crimes Risk Management Organization (FCRM). FI is responsible for conducting fraud investigations and pursuing recovery efforts of unauthorized debits to client accounts. Types of case investigations conducted include unauthorized Check, ACH (Automated Clearing House) and BillPay transactions for both the Bank and Broker Dealer products that Schwab offers.
What you’re good at:
The Senior Specialist is responsible for conducting high profile, complex and challenging fraud investigations. Quality is a must while maintaining a portfolio in a fast-paced environment. Multitask investigations with client follow up. Senior Specialists for the Fraud Investigations group must demonstrate a high degree of initiative with minimal supervision when addressing their daily responsibilities. All casework must be completed within well-defined regulatory guidelines in an environment that is fast paced and demanding. Consistency in exercising sound judgment and decision making with respect to risk and fraud issues is key. The ability to effectively manage cases workloads and additional daily responsibilities at a high level of competency is required.
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications:
- 3+ years of professional experience working in a fraud, compliance or risk environment of the financial services industry or financial investigations experience.
- Proven expertise with financial investigations demonstrating risk-based judgment, problem solving skills and strong analytical ability.
- Demonstrated ability to maintain strict adherence to regulatory guidance regarding Suspicious Activity Report (SAR) filings as they relate to fraud as well as internal compliance standards and guidelines.
- Demonstrated skills related to individual case/workload management.
- Experience creating or preparing Suspicious Activity Reports (SAR).
Preferred Qualifications:
- Experience in the areas of ACH and Check fraud investigations is preferred.
- Ability to analyze issues and develop problem solving methodology with minimal guidance.
- Ability to multi-task and work in a high-volume, high-pressure environment.
- Strong time management skills utilizing a risk-based approach to prioritizing and completing daily tasks.
- Strong interpersonal, influencing and facilitation skills, with strong oral and written communication ability.
- Ability to make a strong individual contribution to the development of a high functioning team.
- Demonstrated ability to effectively work independently while also collaborating with team members as well as internal business units and industry peers.
- Exceptional client focus; ability to effectively and quickly form relationships and establish trust, respect, competence and confidence.
- Membership in the International Association of Financial Crimes Investigators (IAFCI) is supported and encouraged.
- Certified Fraud Examiner (CFE), Certified Anti Money Laundering Specialist (CAMS) and related designations a plus.
- BS/BA degree preferred.
- Securities license(s) a plus.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan.
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions.
- Paid parental leave and family building benefits.
- Tuition reimbursement.
- Health, dental, and vision insurance.
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