(Senior) Manager, Credit Control

Bank Of China (Hong Kong) Limited • Río Grande, PR, United States • $200k - $250k / year • 14h ago

Responsibilities:

Assist to formulate outsourcing and collection management strategies
Processes optimization and increase productivity
Executing asset recovery and debt restructuring strategies
Formulate, track, evaluate and fine-tune the asset recovery strategies
Handling customer complaints, including investigations and submitting report
Performs other duties as assigned

Requirements:

Degree holder, preferable in Business Administration /Economics or related disciplines
At least 8 years' experience in credit / financial analysis, preferably with debt collection experience
Knowledge of credit card products and relevant regulatory requirements
Accurate analytical ability
Able to work independently
Good communication skills, organizational, planning, negotiation and coordination skills
Mastering market dynamics and regulatory requirements
Good command of both verbal and written English and Chinese, with fluency in Putonghua an advantage
Experience in data analysis using Microsoft Excel, SAS
Proficient in spoken & written Chinese (including Mandarin) & English, and be competent in MS Office applications

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